Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add up to a total car care experience.

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Reviews

CU
Chris U.

04/03/2014

Provided by YP.com
Purchased a set of tires from ...

Purchased a set of tires from TireRack and had them drop-shipped to this Firestone location for installation. When I dropped off the car I asked them to also fill up the spare tire. Installation was done a few hours later and I picked up the car. As an aside, they do try to upsell you which is rather annoying.



When I got home I noticed that the cover on the spare tire (mounted to the back of the car) was missing. When I called the manager, he claimed that there was no cover when I dropped off the car and basically sent me on my way with a "Too bad." I suspect that they broke the cover when they took it off to inflate the spare, but since I have no proof this is a "I say, they say" situation.



So basically my advice is to not go to this store since they do not take ownership of their mistakes, but if you do feel that you must go there, take pictures from all sides of your vehicle so that you can document what and how you dropped off. Personally, I will not go back to this location.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 713-766-5161

Fax: 713-871-8133

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
  • Car Auto Batteries
  • Radiator Service
  • Starters & Ignitions
  • Disc Brakes
  • Firestone Tires
  • Ignitions
  • Tune-Ups
  • Engine Services
  • Bridgestone Tires
  • Vehicle Inspection
  • Car Auto Wiring
  • Tires Service
  • Engine Repair
  • Steering & Suspension Services
  • Rotors
  • Brake Services
  • Repair Services
  • Radiators
  • Cooling System Parts
  • Auto Heating & Cooling Services
  • Minor Repairs
  • Brake Pads
  • Car Auto Maintenance
  • Spark Plugs
  • Alternators
  • Climate Controls
  • Tires, Batteries, Brakes, Oil Change, Alignment, and All Auto Services. A/C Service
  • Transmission Service
  • Starting & Charging Services
  • Engine Tune-Up
  • Tire Repair Services
  • Vehicle Maintenance
  • Air Filters
  • Car Auto Inspections
  • Wheels
  • radiator repair
  • Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires
  • one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
  • car batteries and more. We've been providing the right solutions since 1926
  • tire replacement
  • brake services
  • convenient hours & locations for car repair
  • auto tune ups
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
amex, master card, visa, discover
Neighborhoods
Great Uptown, Westside, Uptown-Galleria
Accreditation

AAA Approved

Social Links
Categories
Automotive Tune Up Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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