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Reviews

L
longhorntexas

02/11/2009

Provided by YP.com
Do not Waste your time to ruin your clothes

I brought my shirt in for dry cleaning. After bringing it home, I saw that it wasn't cleaned properly. I took it in a second time for cleaning around the collar. After picking it up the second time, I noticed that bleach was used on a colored shirt. I inspected the back of the shirt and a large brown stain covered the back. It looked that the shirt was ruined. They told me to wait and that it would be sent a final time for cleaning. The worker there agreed that the shirt wasn't brought into their store in this manner. I asked what they would do about it and said if the stains didn't come out, that they might give me credit. I told them it wasn't acceptable. After going in a final time to get my shirt, it was apparent they had used bleach. They offered a 10 dollar store credit for dry cleaning to replace a 100 dollar shirt. Why would I want to use their cleaning services if they have ruined my shirt. Don't take a risk with your clothes here, I have never had a problem with dry cleaning. After talking to a few customers inside the store, it was apparent that others had problems with them to. Do not take a chance with your expensive clothing with Fine Elegant Cleaners.

More Business Info

Hours
Regular Hours
Mon - Sat:
Neighborhoods
Bel-Air Crossing, Southwest Houston, Braeswood Place
Category
Dry Cleaners & Laundries
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