ProColor Collision Copperfield
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8424 Highway 6 N, Houston, TX 77095
8424 Highway 6 N, Houston, TX 77095
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03/11/2014
Provided by YP.comStay away from Copperfield Collision, back on Jan 5th. 2011 I had a minor accident where my Explorer 2000 slid on a wet road and ended up in a ditch. 5 minutes later a wrecker from Copperfield Collision was getting ready to pull it out of the ditch, as I had no other means of going back to my house I had to ride up with the wrecker driver to my house, a short 10 minute drive. During this time, he convinced me to have my truck taken to his shop: Copperfield Collision where, he said, would be fixed in no time and at a very reasonable price. I accepted. Several days later I called the shop because during all this time they had not called me, and a guy by the name George ask me to go by the shop because in his opinion my truck was a total loss. The same day I went to the shop to find out that although the truck was perfectly drivable, he would not fix it because in his opinion when a car gets wet it is ready for the junk yard. Since I disagreed and I said I was taking my truck somewhere else, he told me "Not before you pay our bill which amounted over $400 dollars" his figures were $150 for the tow (6 miles) $250 for administrative fees (???) and $40 daily for parking. After arguing with him he cut me free for a ransom of $380 or so I felt. 5 days later I picked up my truck from another shop where my total bill was $640 (for repairs that they really performed, not for any fees or parking rights) and ever since I am a happy camper again. STAY AWAY FROM THE SHISTERS OF COPPERFIELD COLLISION, is my best advice.
As a representative for Copperfield Collision, I truly am regretful your negative experience with us. While I understand your frustration with the charges you had to pay, you must also understand that the tow truck is a separate company that we are getting reimbursed for. Those are standard charges but we do not set them either way. The administrative and storage fees are also an 6 industry wide standard that you would have encountered anywhere you went. While I did not personally see your vehicle, I can assure you a total loss and a 640 dollar damage are very easy to tell apart from each other and all of our professionals are more than qualified to tell such a difference. Our store has never turned down business if we are able to fix a car the correct way and put it safely back on to the street. We have been in business for over 10 years with 6 other body shops servicing the Houston area and put customer satisfaction as our top priority. I do apologize for the inconvenience and hope you would give us another try the next time you need us. Although I hope you never need us again.
01/18/2012
Provided by YP.comMy son had a little accident in the school parking lot. One of the other shops in Copperfield wanted over $700 to fix it. There was nothing wrong with the truck other than a little scratched paint. Copperfield Collision buffed out the scratch for $20. I was so impressed I took my Mercedes in to get some body work done. Very reasonable and the work was excellent and done when they promised. I have since sent many of my friends to Copperfield Collision and they have all been happy.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Phone: 281-463-9047
- Brands
- Ford,Dodge
- Payment method
- financing available
- Neighborhood
- Easton Commons
- AKA
Copperfield Collision Ctr
Copperfield Collision
Copperfield Collision Center
- Categories
- Auto Repair & Service, Automobile Body Repairing & Painting, Towing, Windshield Repair