Carstar

Write a Review713-864-7820

CLOSED NOW - Opens at 8:00am

They did a great job! Really happy with them.

Did a great job, helped me understand what was wrong with my car and everyone was friendly.

Hi everyone. I definetely agree with those that write bad things about this place. I had an accident and I had to go with the because the officer had to take my car off the highway. He was pushing me to take my car to their storage so they can make money. The man was very rude. He was trying to abuse me during the accident by taking my car to their business. He still did not stop bugging me about where to take my car even though I told him to give me time to think about it. I finally had to take my car there for couple of days. They charged me 311 from sunday night till tuesday night. That included 155 dollars of towing. When I called in they were very rude. The only nice one was the guy that gave me estimate ( the money man ). I got into their office to release my car during that time they were talking to others and they were being rude to them too. They even hang up the phone after a while when the customer was asking many questions. I do not understand how such a company could still stay in business with such attitude, rudeness. The guy that was releasing me the car wanted me to sign the documents before my tow truck was there and when I told him I would sign it when my tow truck gets there, he said you have to sign it no matter what I already filled the documents. When I asked to sign it once my truck gets there once more he said no wonder. I mean really no wonder????? What the hell. you need to respect people. We all get in these businesses because something bad happened to us. After all I don't think they should give that bad attitude. Some reviews say they are at the center of town, DONOT BELIEVE that they are definetely not. They will abuse you and try to get as much money as possible. Based on my 3 days experience I believe they are the worst in town. worst WORST WORST. As a bottom line; Noone should ever take their business there. You will regret it. Trust me YOU WILL REGRET it.