Banfield Pet Hospital

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CLOSED NOW - Opens at 7:00am

We take our dog here about once a year for a check up or heart worm meds and have never had a problem. We have never had a bad experience such as the other one listed.

So I had a English Bulldog about to turn two and i was taking him in for a simple check up and to get his eyes looked at since they seemed to always have eye buggers. I went there the and nurse was supper sweet and seemed to know a lot for her age so i felt comfortable when she told me that the doctor was in surgery and i could leave our dog and she would give me a call when they where done with Brutus (may he rest in peace). So of course i said sure just give me a call when you are done and i'll pick him up. Brutus was the first dog i've owned all on my own, i just thought that was normal procedure to drop off the dog and wait for a call. So a couple of hours have passed and i though that was way too long so i called Banfield back and they said the doctor was busy and they would be sure to have him call me as soon as he could. So after waiting another 45 minutes i received a call from Dr. Bhaskar reddy Sanikommu who had told me that while putting in eye drops into Brutus's eyes he collapsed... I asked him OK, what does that mean is he ok? He went on telling me that Brutus had passed and he was sorry he had no idea why it happened!!!!!! How could he not know how my baby died on his time, that is the worst possible feeling to have i can't even begin to imagine what he really went through. My heart goes out to him. I write this cause I couldn't bare to see this happened to anyone else and if anyone can help me in anyway to put my mind at rest...... I would really like some answers how could this just happen and all they did was pay for him to be cremated which I wanted to wait to do. I could go on and on but my advice is STAY AWAY, FAR AWAY!