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VG
Vaibhav G.

01/20/2014

Provided by YP.com

Jan 16th, Mr Mike from Houston AB Moving company called me at least 4 times with an offer to move my apartment for a flat rate special of $299 for 3 men 3 hour for a job on Jan 18th (arrival time in between 11am - 1pm) from zip code 77598 to 77084. We agreed on contract because he sounded confident and professional at first



On jan 18th, I called mike at 12.30 pm to confirm that the movers are coming and he tells me that they are running an hour late that the original time set of 11-1pm. After patiently waiting for hour, i call them back at 1.30 pm and left Mike a voicemail and requested him to return my call.



At 3.00 pm, my patience ran out and i called him back and he informs me that the movers should be arriving in 30 mins and they will call once they are 15 mins away from the apartment



At 4.00 pm, the movers call me and inform me that they will be arriving in 1 hour. i.e. by 5:00 pm which is 4 hours late than the original agreed time. I try to reach Mike from AB moving company and as expected, he didnt answer my call even after leaving him a new voicemail



At 5.00 pm, the movers arrive and, i have never seen so untidy people. They were sweating from top to bottom with one guy not wearing his T-shirt and other guy spitting all over the apartment property. One mover looked almost seemed to be 14 year old (although i cannot confirm it because i didnt ask him for an I.D). I requested them to behave professionally since my Wife was at home and it is highly unacceptable to behave this way.



They started walking upstairs with me and reaching up the third floor, the mover shows me his contract and says that this was supposed to be on second floor and not third. So to resolve the conflict, i called Mike (again), and fortunately, this time he did answer his phone and confirmed that the job was from 3rd floor - 3rd floor. He said he will talk to the movers and get back to me.



After an hour long conversation, and intimidation from the movers to pay more, the movers declined to work and left the job unattended.



To summarize AB Moving company - Unprofessional, Untidy, Uninformed, Rude, Worthless.

They left me and my wife and walked away from a job even after a singed contract which clearly says 3rd floor - 3rd floor



After all this, i called the Main Branch of AB Moving somewhere in Dallas and the manager in turn started with his false accusations of me cursing at the movers which apparently was the reason for them leaving which never even happened.



DO NOT IN ANY CONDITION USE THESE MOVERS

More Business Info

Hours
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Neighborhoods
Northeast Houston, Pleasantville Area
Category
Movers
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