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Reviews

JK
Jonathan K.

12/13/2018

Provided by YP.com

I reached out to this dealership through their online form as it was after business hours. I briefly laid out what I was looking for, and gave specific instructions to only contact me by email if they were able to find what I was looking for. I received a reply that they could not find what i was looking for, but wanted to sell me a new model custom ordered. When in all actuality the new model doesn't come with everything I was looking for. I ignored this response as I was busy. Over the course of approximately a months time I received several emails and phone calls even though I specifically asked not to be called. After an inquiry with another dealership didn't work out (about two weeks prior) I decided to reach out to Hillsboro, NH Chrysler again. I wrote a stern yet respectful email to the salesperson who had been calling and emailing me over the past month. In the email I stated that I was some what annoyed with her failure to follow my request, but would be willing to work with her if she could get exactly what I was looking for without playing any games. I sent a link of the exact vehicle I desired which was for sale, but unfortunately across the country.

Now here comes the extremely appalling and unethical part. Approximately 15 minutes after I sent that email I began to receive HUNDREDS of phone calls, texts, and emails from other dealerships and services that apparently my information was entered into without my consent. They used areas where it was obvious I would receive the most contacts like Boston, MA. I spoke to the manager who refused to take any responsibility, and was adamant nobody on his sales team used my information to attack me as such. It's possible this may have been a team effort as some of the services I was signed up for had my name misspelled and others did not.

If I could give negative stars I would. This dealership would not be recommend by me to my worst enemy. Save your time, money, and sanity and steer clear of this place!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
SunClosed
Services/Products
New and Used vehicle Sales and Service. We also have a fully stocked parts department. We offer large volume dealer prices with small town customer service.
Brands
Dodge and Ram, Jeep, Chrysler
Payment method
all major credit cards, financing available
AKA

Roberts Chrysler Jeep Dodge

Categories
Automobile Parts & Supplies, Automobile Accessories, New Car Dealers, Used Car Dealers
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