Riley's Tree Care

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I contacted Charlie Riley (owner) concerning tree removal. He met me the same day and provided the estimate. The quoted rate was extremely reasonable and nearly 1/2 what a few other businesses had quoted. Charlie was prompt and proficient. The job turned out to take longer than anticipated (mostly due to remaining safe and limb removal), but no further fees were assessed. Riley's Tree Care provided outstanding customer service by delivering exactly what was documented on the quote. His team was also very professional and pleasant to work with. I plan to use Riley for all my tree maintenance needs in the future and recommend everyone consider doing the same.

Contacted this business using their email on their website on a Friday night and was contacted on Saturday by a woman who said a man would be contacting me. He did contact me an hour or so later and I told him I needed a limb removed that had broken and was hanging over my house. I told him my address and he stated he had another job in the same area that afternoon and woukd contact me when he was finished that job and come over. Did not hear from him again until Monday and he stated he would be by around 5pm Monday afternoon, but never heard from him again and I never attempted to contact him. Seemed to me they did not want to waste their time on a small job. Too bad, because I have a lot of trees that have to be tried in the future. Don't waste your time, because they will waste yours.

Mr. Riley is as fast as promised. Liked dealing with business owner, didn't have to pay until he finished. He really believes in top quality service. If I ever need anything tree related in the future, there's no doubt I'd be calling him again.