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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

C
coldhardfacts

03/13/2012

Provided by YP.com
Bait & Switch and Deceptive bu...

Bait & Switch and Deceptive business tactics. I had a check engine light that I read with a $40 code reader that I own. I needed an O2 sensor replaced. I called and was quoted a price of $200. I showed up the next week at 7 am when the store opened and told the clerk that I needed the Downstream O2 Sensor replaced and that I already knew the code status. 2 hours later, I was told that the O2 Sensor had failed, my plug wires were shot and I had an oil leak. I just had the wires changed less that a year ago, and I change my own oil so I know the leak was BS. Then I was told it would be $300 to replace the O2 sensor, $99 for the computer check. Who the hell told you to put it on the computer? If I come in for an oil change that I know needs done, do you test the oil and bill clients $99? How about low air in a tire? "We checked the gauge and you're right, that's $99." AVOID THIS SHOP AT ALL COSTS! They take advantage of inexperienced people who know nothing about cars.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 615-391-9143

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
amex, discover, visa, master card
Amenities
Waiting Room,WiFi
Other Link

https://local.firestonecompleteautocare.com/tennessee/hermitage/4920-old-hickory-blvd/

Social Links
Categories
Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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