Neely, Michelle E

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Details05/01/2016Brought my wife in here with an abscess for antibiotics and for the pain. She told them her pain was an 8 on a scale of 10, and that she had been taking Advil all day. The nurse came back and handed her pills and my wife asked if they were Advil, since she had already taken so much that day. This girl says "this isn't Advil...it's ibuprofen". Complete idiot. We then get seen by only a physicians assistant since they didn't even have a real doctor on premise. We both told her how much pain she was in and it was getting worse. She gave her a prescription for amoxicillin, but refused anything for the pain. Several hours later my wife's pain got so bad we took her to the ER at St Luke's. The doctor there took one look at her and asked why the urgent care doctor didn't give her a painkiller given how infected the abscess was. So this terribly dumb, rude, and unqualified place cost us time and an extra $200 at the ER for nothing.