J & V Appliance II Sales and Service

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I called J&V Appliance after I contacted Frigidaire when I needed service and they gave me the closest service provider in my area. The owner can be very convincing and has the answer you want to hear for everything. I had a questionable feeling from the beginning about him being trustworthy or not yet I didn't go with my gut telling me he wasn't. He blamed his employee for the first and second visit being an issue. He then said let me come myself and make things right. He was so convincing by the time he left, I had ordered 4 new appliances. He said it was a great deal and he'd have it all to me by tomorrow. When it came to delivery he was unreliable. When the fridge was in my kitchen they realized it wouldn't fit and said I had to cut the cabinet next to and above to make it fit, he said that's the only size they are made and told me I would have to pay someone to fix it and that it's not his fault it didn't fit. He is the owner and the one who measured it himself. I had to pay $200 for cabinets to be cut and my countertop needed to be cut as well. A few days later washing machine had an issue and he told me I'd have to call Whirlpool to have someone come out. Now a month and a half later my dishwasher stopped working, I called Whirlpool, they sent someone to fix, the guy was here for 2 minutes and said whoever installed this didn't attach it to the wall and or cabinets or countertop so it's not stabilized causing it to move and be uneven which in turn made it impossible to latch the door and impossible to work at all. Whirlpool doesn't deal with installation so I had to pay someone to come install it properly. I paid $100 to have that fixed. As if all this wasn't enough, I was so upset that I went to Sears to check prices on each appliance and I found out I paid $700 more than I would have there. Lastly, I am a very smart consumer who checks and double checks costs and prices to assure I am getting the best price and I got duped. I let my guard down due to moving and feeling overwhelmed with everything. Go with your gut, don't make the mistake I made trusting someone who was very convincing.

Came home the other night to find my refrigerator was not working. Food was thawing, and there was a puddle of water on the kitchen floor. Called J&V at 7:45pm. I expected to get voicemail but Jimmy, the owner, answered!



I explained my predicament, and he promised to be here at 8:30am. Jimmy arrived at exactly 8:30, quickly analyzed the problem and determined that the compressor on my 10 year-old fridge had burned out. Time for a new one...



He explained what was in stock, and i chose a Frigidaire model, which Jimmy's men had delivered by 10am. I call that service!

They do not pay for the items they ordered. They owe me money for a year.

Billy from Park Promotions

I have read these reviews and I must clarify something to you reading this. At the time these reviews were written, the store was being run by 2 people that didn't know what they were doing and not connected to the origianl owner at all! He had sold the business to them and bought it back about years ago. Now the original owner is there and doesn't rip people off or sell all used stuff. He's honest and has been doing appliance work his whole life, so you can trust him! Please don't listen to what the other reviews say, just call him and you will find out for yourself he's nothing like that! Thank you for taking the time to read this!

They are rip off yhe sell old stuff as new when you call them the tell im sorry we can not help you