Spitzer Ford Hartville

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My experience with Spitzer Ford Hartville was excellent. Zach Koval was very helpful, from the time I first reached out to taking the time to show me all the different features. I would consider going there for a future car purchase.

Brody Giffin and his team are fabulous! Many members of my family have had the pleasure of doing business with him over the years, but this was my first purchase from him and it was just the best experience. I arrived initially inquiring about a vehicle I've had my eye on at another Spitzer location, but then changed my mind once I got a look at another great car on their lot. Brody was patient with me and answered every one of my many questions thoroughly and professionally. The whole staff from the finance guys to the porters were just a delight, all smiles and courtesy, even during what seemed like a very busy time. I highly recommend taking your business to Brody!

No pressure to buy, just very polite and helpful sales people. Sean Greene especially went above and beyond to make sure we had all the information to make an informed decision and to give us the best prices possible.

As always, polite and efficient. Thank you, David Miller

Good service great experience.

Johnathon White was great to work with. He was professional, knowledgeable and responsive. He could not have made buying a new vehicle any easier!

Dave Miller is the best. He is always helpful gets me in when I need an appointment, he gives accurate estimates for the work and keeps me informed on the progress of my vehicle

Excellent sales and finance staff. Polite, patient and well informed on their product.
I would go back in a heartbeat!

Kanyon Collins was my salesman and he did a great job with helping me find the right vehicle out of their selection! They worked with my wants and needs, and it was a pretty easy process from start to end. Would recommend Kanyon for your next car purchase!

Our family has purchased many Fords at this dealer over the years and we are always happy with the Sales and Service we have received. My service advisor was David Miller on this visit.

We were getting ready to take a trip to Fort Campbell so my husband wanted get the oil change and have our Edge checked out. Kalob took the best care of us and found a few problems which were fixed. We were given a ride home so we didn't have to wait there. We have always had the best care from everyone..service is the best.

I recently purchased a 2018 Silverado from Spitzer Ford of Hartville which makes a total of 5 vehicles. Buying a vehicle can be a grueling experience but working with Spitzer of Hartville has been great. They take the pressure off buying a vehicle and help you find the one to meet your needs and budget ! I recommend this dealership.
Great service department also ! Thumbs up ! ✅

I WILL NEVER DO BUSINESS WITH SPITZER AGAIN! THEY EITHER 1. HIRE SNEAKY PEOPLE OR 2. DO BUSINESS ALL WRONG

Please let me explain why I am so dumb-founded at the service we received.



This past weekend my husband and I visited Spitzer to test drive and possibly purchase an F-150. We arrived at the Hartville location around 9 am test drove the vehicle talked with the sales representative and told him we would be bringing our trade-in back up either later that day or Monday. After my husband and I spoke on the way home we decided it was a purchase we were ready to make. We called the sales representative and assured him we would be bringing the trade-in up that evening around 4pm and asked if it would be possible to take the truck home that evening or would it have to be another evening. He assured me that it would be possible to take it home that evening. Once we arrived at Spitzer the sales representative drove my husband's car (telling him he would have a lot of people excited about this being on their lot). At no point did we expect to be leaving Spitzer in our own vehicle and without the F-150. While signing the paperwork on privacy and taking my husband's personal information our sales representative walked away to the nearby counter. When he returned he said he had some bad news. He mentioned that another couple had just said yes to the same exact vehicle. Tried showing us a few other trucks similar but not what my husband wanted. When asked why we were told we could take it home he said it is SPITZER'S policy to not hold a vehicle for anyone in case they do not return. He said "if that was the case I couldn't have shown you the vehicle this morning" He told us the couple had been there the night before looking at the same truck. The other couple was from out of state and my husband and I assume they said yes the same way we did the night before. I believe that this truck was meant to be theirs however I feel that DIRTY BUSINESS = NO BUSINESS. We should have never been shown this truck or at least knew that it was already spoken for until further notice. This would have give us the opportunity to spend the day looking at other vehicles in the surrounding areas. I will be speaking with the manager at this establishment about how ridiculous this is. Please take this into consideration when doing business with this establishment.