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I
iskidoo2

04/16/2010

Provided by YP.com
Don't go green!

I have used Castle for my fuel oil co. for a few years now, and was always content with deliveries and service until now. I recently recieved a letter telling me that they will no longer do business with me because I do NOT burn enough oil per year. They want their customers to consume a minimum of 600 gallons of oil per year, of which I do not. Their trucks go past my house for other home deliveries, so why not fill two homes in one day instead of coming back next week to fill mine?

A few years ago I refurbished my 43 year old home. Reinsulated, (new); electric service, central air, windows, doors, sliders, roof, siding, heating system, ect, ect.

People do this to increase comfort and efficiency in their home and to reduce the amount of utilities needed to do so. Castle does not like customers that are conservative and consciencous about the envirnment or their wallet. While many praise going green, it must be turning Castle oil co. owners stomach.

claimed iconBusiness Response11/19/2012

This former customer may have misunderstood Castle's policy. We support our customers' efforts to conserve. However, for economic reasons, we are not in a position to offer annual burner service contracts to automatic-delivery customers who use less than 600 gallons per year. Most fuel oil dealers have similar policies.

This listing has been claimed by a business representative.

More Business Info

Hours
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Extra Phones

Phone: 914-381-6600

Phone: 914-381-6500

Phone: 914-333-0507

Services/Products
Commercial Services
Brands
diesel fuel, furnaces, york
Payment method
amex, master card, visa
Other Emails

Categories
Fuel Oils, Boiler Dealers, Heating Contractors & Specialties, Oil & Gas Exploration & Development
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