Mars Towing

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Worst tow company ever. Told them on the phone before I came, that the car most likely won't start, as that was the only reason I left in the lot it was towed from after the lot's hours because I wasn't able to find someone to jump me. Tried paying to get the car back, and the tow back from my house altogether both on the phone before I got there, and also when I arrived at 4:45pm, and they wouldn't allow that. After trying to jump the car there, when we got back to the desk their clock in the office said 4:55, and the bill goes up for towing services after 5. The lady who was in the office printed up the second invoice for the tow back to my house. Her computer had 5:02 as a time, and therefore they charged me the after 5 rate. I asked if they would change this, because I had already said I'd need a tow back, and had already tried paying for it earlier, but was unable to because of them requiring cash. Because of needing cash, I needed to walk to a nearby bank ATM. This time it took me to go get that cash was probably 5 minutes right there, so to charge me an extra rate for 2 minutes considering everything is insane, especially since their clock said it was before 5. They are predatory for your money. 2 minutes!!

I WANT TO THANK YOU ALL FOR YESTERDAY, 9/010/2015. THANK YOU TO EVERYONE THAT HELP ME YESTERDAY. THE TWO GENTLEMEN WHO PICK UP MY JEEP WERE VERY FRIENDLY, COURTEOUS, HELPFUL AND APPLOGENIC (WHICH THEY DID NOT HAVE TO BE) THANK YOU FOR LISTENING TO MY REQUEST OF WHERE THE JEEP WAS TO GO, AND THE HELP THAT YOU DID TO GET IT THERE. I AM VERY GREATFUL. I WILL BE USING YOU AGAIN, IF I NEED YOU. YOUR SERVICE WAS FANTASTIC. EVERYONE WAS COURTEOUS, HELPFUL, FRIENDLY, AND COURTEOUS. THANK YOU AGAIN FOR YOUR COURTEOUS SERVICE. NANCY HULL

Should be 0 stars. Called them because my fiance car got hit by a hit and run driver. When they picked up his car they hit my car and are denying that they did that. Now I have to pay 3000 to get my car fixed because of their driver. Cost me way more money then what a "free" tow threw the insurance was worth. Never using this company again

Should be 0 stars...SERVICE is TERRIBLE... Waited 3 hrs to have a car towed & they tow the wrong car!