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Reviews

A
arcastilleja

12/13/2012

Provided by YP.com
Do not shop at this store, goo...

Do not shop at this store, good prices on cute clothes, but horrible horrible customer service. My sister and I have come in this store more than once, we both were treated very poorly. We were never greeted, not even a simple "hi", they stood behind the counter talking to each other and never acknowledged us. My sister is in the Navy, prior to that day we came in the store she had been flying for two days straight from half way across the world after being out on ship at sea for over 3 months. All she wanted to do was buy a lot of cute clothes to stock up on for her next deployment. We came in the dressing room with a rack full of clothes(they gave us the look of ulitmate dread of having to put away all the clothes). She grabbed maybe over 20 items to take the counter to hold so she could keep shopping, the girl said she would put them all on hold. After our second trip full of clothes in our hands, we came to find out that they "accidentally"put away all her clothes. They spent more time wondering who it was who didn't hold the clothes than jumping on to help us, we couldn't remember since there was so many clothes. We had been shopping for over two hours in there were tired and frustrated. Only one girl was willing to come from behind the counter to help. We managed to find a small amount, but my sister was disappointed to not find all of them she had dropped up to $500 and was willing to spend more. Myself working in retail I would say that is a good sale to have. They were a little nicer than previous times we have been in there but not by much. One time I was waiitng for my sister, I am not able to fit into the clothes because I have curves, which is okay I was there to help my sister find clothes. I was looking at the jewelery while I was waiting, a girl stood next to me as well looking, the associate came up and asked the girl next to me if she needed anything ,she glanced at me and walked away as if I wasn't worth her breathe of precious time to talk to. My sister had gone a year ago after a long sea duty to shop for a lot of clothes, they wouldn't help her find the extended sizes she needed, they made her get them herself. It wasn't even busy, in my honest opinion they just don't want to really have to work or think because we constantly dress to the nines that don't want to spend money at all. That right there shows me how judgemental your store is which is sad, beceause would have amazing regulars from us both if would take the time to help us or even seem like we matter to even walk in your store. Instead we get treated like dirt that gets sweeped under the rug. I am sad to say but you lost our service completely.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 661-587-1154

Payment method
mastercard, visa
Location
Hanford Mall
Categories
Clothing Stores, Women's Clothing
Other Information

Parking: Street, Free

Wheelchair Accessible: Yes

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