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Reviews

10/28/2014

Horrible Quality + Customer Service Worse

Pictures Speak for itself :: http://tinyurl.com/mynailsatbroadwaytrendsStay Away from this Nail Salon .. horrid experience + quality of work is not worth price.I asked for very simple nail service : basic pink and white set. I was on my way out for vacation so i asked Stephanie to simply lay acrylic and i would shape, file, polish myself. sounds easy right?Stephanie claimed to be a nail tech since 1994 .. my set looked like a beginner . the smile line on every nail was uneven and smokey.. yes smokey/blurry ,, there was a big gap on most nails from the cuticle to where acrylic began as if i had new growth or needed balance , the set overall was blotchy and full of mistakes.i quietly allowed Stephanie ample amount of time & opportunity to fix her mistakes .. but she didn't .. she was happy to just take my money ($40) and run with it.when i brought mistakes to her attention she acted as if she couldnt see any issues .. stephanie refused to come down on price after doing a horrible job and we had to get police involved ... funny enough she accepted $25 for a special she never even notified me of .. you cannot charge people high end prices when you provide horrible quality.The ignorance & unprofessional-ism i faced in her salon warranted me to post this review. Save your money and go else where..It makes sense why her clientele is low when shes been there at least 2-3 years-- FYI : Solar Nails are Acrylic Nails .. She Uses CND which is a Acrylic Product you/ Anyone can Purchase from Sally's Beauty Supply . Again Stephanie Lying to get over on her customers ..

JR
Jazmiin R.

09/07/2014

Provided by YP.com

Stay Away from this Nail Salon .. horrid experience + quality of work is not worth price.



I asked for very simple nail service : basic pink and white set. I was on my way out for vacation so i asked Stephanie to simply lay acrylic and i would shape, file, polish myself. sounds easy right?



Stephanie claimed to be a nail tech since 1994 .. my set looked like a beginner . the smile line on every nail was uneven and smokey.. yes smokey/blurry ,, there was a big gap on most nails from the cuticle to where acrylic began as if i had new growth or needed balance , the set overall was blotchy and full of mistakes.



i quietly allowed Stephanie ample amount of time & opportunity to fix her mistakes .. but she didn't .. she was happy to just take my money ($40) and run with it.



when i brought mistakes to her attention she acted as if she couldnt see any issues .. stephanie refused to come down on price after doing a horrible job and we had to get police involved ... funny enough she accepted $25 for a special she never even notified me of .. you cannot charge people high end prices when you provide horrible quality.



The ignorance & unprofessional-ism i faced in her salon warranted me to post this review. Save your money and go else where..



It makes sense why her clientele is low when shes been there at least 2-3 years.



* Will post pics soon as I figure it out *

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Tue:
Thu - Sat:
Payment method
amex, mastercard, discover, all major credit cards, visa
Location
Broadway Ctr
Neighborhood
Barfield Heights
Category
Beauty Schools
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Price Range : Above Average

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