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while filling up my mother's NOT empty car, the gas started to overflow from the car out to the street! Not only did they NOT hit their emergency shut-off switch but the attendant allowed the gas to continue free flowing out of our car as he "attempted" to "simply release" the gas lever. In addition, the attendant used absolutely NO gas clean up kit but instead soaked a numberous amount of rags and proceeded to throw the soaked rags into a trash bag that was NOT approved for gasoline soaked rags!



Next, when my mother told the man behind the counter of what had happened he ONLY took off two dollars off of our bill even though they were completely at fault. Now, with our car soaked in gas, I brought my mother's car manual to the man and said "I'm sorry, but we are not paying for the gas that was spilled out onto the street. Our manual says our car holds 18.5 gallons of gas while you charged us for over 20 gallons. Our car was NOT empty, but we will pay for 18.5 gallons." This man proceeded to belittle and verbally attack me as I tried to politely tell him we were not to blame for their faulty equipment. Not only did we PAY for ALL of the gas that was placed in our vehicle, but we also were forced to pay for ALL of the gas that was spilled out into the street which was over 20 extra dollars. Even after telling the man that we would pay for as much as our tank would hold he continued to attack me and simply stated "Are you stupid? There is NO way there is more than a gallon of gas on the ground. And I would have to pay YOU from MY pocket and that is NOT going to happen!" This man has no idea what "less than a gallon of gass spilled on the ground" looks like. As a side note, I have worked with gas at my last job. And ther was a time where I spilled nearly five gallons of gas and, let me tell you, my five gallon puddle was smaller than the puddle of gas that his attendant left.



Finally, after being screamed at for no good reason, I told the man "FIne." He had the AUDACITY to FOLOW ME to my car and continue screaming at me. Clearly angry, my mother and I went back into our car and left to avoid further confrontation with this dilluted man.



DO NOT GIVE THIS PLACE YOUR BUSINESS! Not only was their service terrible, but they did not own up to what they did, they did NOT have safe practices for gas disposal/emergency procedures AND they treated my mother and I like complete crap. Is that how a business is supposed to treat PAYING customers? Not only paying customers, but reasonable ones who were WILLING to pay for as much as their tank could hold even though their tank wasn't empty? I was disgusted by this place. How they could treat two perfectly reasonable women so terribly (especially one who is 36 weeks pregnant) is BEYOND me. DO NOT GIVE THIS PLACE YOUR BUSINESS OR YOU COULD FIND YOURSELF IN THE SAME SITUATION!!!