America's Best Contacts And Eyeglasses

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Horrible first time experience. Made an appt and still waited an hour and a half to be called. I gave the lady my insurance as soon as I walked in. She said she would verify it. But when came time to pay they charged me without insurance. Then they had to credit it back which took another half hour. In The meantime 3 different people came over trying to get me to pay again. To top it all off its been two weeks and I haven't heard a peep about when my glasses would be ready. Never ever would I go there again.

Would not recommend to friends or family. The initial appointment took over 2 hours (waited 1 1/2 hrs past my appt time). The dr changed the brand of contact which irritated my eyes, so when I called back to inquire about going back with my original brand, I was told that I would need to pay for another exam to be refitted. Also, you can't order contacts over the phone... You have to go into the store and order in person or order online. Very inconvenient.

cant get them on the phone when you make calls . to fine out about there glasses . which is bad for there business