Toyota of Greensburg

Write a Review724-235-8701

CLOSED NOW - Opens at 9:00am

I would strongly avoid purchasing a vehicle from this dealership!!!!!

I have had a plethora of vehicle mechanical failures/issues since my purchase date. Also, I have had significant reliability and integrity issues with Toyota of Greensburg's Service Manager-Mr. Rob Henry.

I have made several attempts to amicably resolve my issue with Toyota of Greensburg. However, Toyota of Greensburg has asked me to refrain from using social media to voice my dissatisfaction and had every opportunity to resolve the issue.

Unfortunately, their refusal and failure to resolve the issue led me to file claims with The Better Business Bureau and the Pennsylvania Attorney General's Office/Bureau of Consumer Protection.

Please refer to my claim posted by the Better Business Bureau dated 5/31/2019:
https://www.bbb.org/us/pa/greensburg/profile/new-car-dealers/toyota-of-greensburg-0141-71014685/complaints

Took the car in for a wheel alignment. The mechanic said he couldn't align it 100% because some bolts were seized up. He claims he took a torch to the bolts for 20 minutes in an attempt to loosen them. He said I needed inner and outer tied rod ends. I declined those parts and took the alignment as best as it could be done as he explained it. I then took the car to a friend of mine who is a mechanic. He put the car up on a lift and was able to unloosen those same bolts with a hand wrench!!! He also said there was no evidence of a torch being used on the vehicle. I then took the car to a place that does alignments and they let me watch as they had no issues at all getting it aligned. BOTH mechanics said this Toyota dealership was trying to rip me off... no kidding! A relative of mine took their vehicle in to this same dealership for a scheduled 30k check. This was to include checking and topping off fluids. Well their coolant level was low and never topped off and their oil was overfilled by this dealership. Unreal! This place awful! I can't imagine how many people don't check their work and get ripped off.