Catnip Cottage at Best Friends Bed & Biscuit
6980 Spencer Dixon Rd, Greensboro, NC 27455
Reviews
11/16/2015
Provided by SuperpagesMy 2 babies, were dropped off today at 7:30 AM, thinking the babies getting groomed, they told me to bring them in early, as I always bring them in first thing in the morning, which I did. The phone rang at 1:53PM, thinking the babies are ready to be picked up, instead it was the groomer, she just gotten there, so from 7:30 AM til 1:53PM, my babies were there, in a cage, I did not appreciate them waiting this long, and having me bring them there for early this morning,,,,,, yet they always had the best grooming I must say, but recently, the grooming procedure has been bad, and I will no longer be taking them there here at Best Friends Bed & Biscuit .
08/07/2013
Provided by SuperpagesWe boarded our cat here from 2002 to 2011. She did well there until 2011. That year, when we returned to pick her up after a week's stay, the handler couldn't get her out of the cage and asked us to retrieve her. We went to the sunroom where they had the cats and were appalled by what we saw and smelled; cats in cages stacked from floor to ceiling on 3 walls of the room. None of the litter boxes had been cleaned in a while - smelled like forever. Our cat was cowering in a bottom cage as far from the opening as she could get and wouldn't even come out when we talked to her. She was jumpy and nonsocial for a week after we got her home. We will never use this facility again. It's my understanding that the business changed ownership a few years ago and we really noticed the difference. If you consider using them I'd be sure to check out the conditions before committing; maybe we just caught them at a bad moment?
05/31/2013
Provided by YPmobileMy digs stayed here this memorial day weekend and had a good time
06/17/2010
Provided by SuperpagesWe have had our dogs stay here and they loved it, the staff is very professional and you can see they love dogs. They have a play yard and walking times and the attention our dogs got was great. We plan on having them stay here again and again.
10/20/2009
Provided by YP.comWe love this place! It's kind of a drive, but if you're going out of town for any reason, it's worth it. They have a very clean facility, indoor, climate controlled, and best of all, the owners live on site and moniter them 24 hours a day! They take pride in looking after your pet! However, my wife and I's only complaint, (and the reason for 4 stars instead of 5), is their trainer(s). We paid over $750 for a two week rehab training program with a few follow-up appointments. After the program, our dogs were actually worse. Then the trainer came to our house for the follow-up appointment. (I think his name was Don Brown maybe.) This guy was a complete idiot! Not only did he have NO idea what he was doing and confused our dogs even more, but he then insulted us IN OUR HOME about our relationship with our dogs! We told him to leave and never called him back. We told the owners about what happened and they said that wasn't the first time they've had a complaint about him. In fact, I think they fired him. But, we were still out $750 and ended up training our dogs ourselves watching a few Dog Whisperer episodes. They're fine now, (thanks to Ceasar Milan.) Like I said, they're great for boarding, not for training.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Services/Products
- Boarding Grooming In Home Pet Sitting Lessons Obedience Training
- Payment method
- all major credit cards, amex, master card, visa
- Other Link
- Categories
- Pet Boarding & Kennels, Dog & Cat Grooming & Supplies, Dog Training, Kennels, Pet Grooming, Pet Services, Pet Sitting & Exercising Services, Pet Training