West Michigan Obstetricians & Gynecologists PC

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I'm on my 5th pregnancy, each child having been born in a different state, at different hospitals/birth centers, with different doctors/midwives, and this was by far my worst experience with Ob/gyn offices. My husband took time off to watch the kids and only had a small window to be away from work. It took 45 minutes PAST my appointment time just to get in for my ultrasound, and then they made me go back to the waiting room for another half hour to wait for my Ob appointment even though they were supposed to be back-to-back. During the ultrasound, the tech put a glove on and then went outside to wait for me to undress. When she came back in, she used her GLOVED hand to close the door, then proceeded to do the ultrasound without changing her glove. When I told her my name was spelled wrong on the screen, instead of waiting till the ultrasound was done to change it, she used one hand to type it in on her computer while the other hand was still on the wand. Very unprofessional and awkward ! After waiting again to see the Ob, the nurse called me up to the desk and instead of taking me straight to the exam room, stood there talking to another nurse about plans for a conference they were going to and where they should go for lunch, etc. Seriously? That's rude in ANY social situation! And definitely unprofessional. On the way back to the room, the same nurse rudely grilled me about why my records weren't at their office yet, obviously annoyed with me. I really liked the Ob, but she only asked questions about my family and my personal life, nothing about the baby or my body. Just a really awful experience all around. After just one appointment they lost me, and I won't be missed at all either, considering their staff is overworked and over scheduled in the first place! My husband is also a nurse and I cannot understand why any of those nurses would choose to work there. Not a place I want to be for my prenatal care either.

I've been going here for more than 20 years and they are FANTASTIC!! I would never consider going to another OB/GYN.

I've referred several friends to this office and every one of them have gone and feel the same as I do.

The front desk staff, nurses, doctors, billing, etc., are one of the few that sincerely care about you as an individual and as a person. When I've needed an unexpected appointment, they worked me in. During difficult financial times, they have been patient and worked with me as well. You won't find a better place to go!