*For More Information Please Visit Our Website

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

C
corlissmarsh

07/07/2009

Provided by YP.com
UCC Synod

Fantastic! No problems at all---
Noticed that those without prepaid reservations were accomodated.
Courteous hostesses and drivers--wish other conventions in other cities had service like this.

U
uccrev

07/06/2009

Provided by YP.com
United Church of Christ General Synod

The staff of Andrus Gail Travel were on time and got us where we needed to be. Their staff were organized, pleasant and professional. Both traveling to my hotel (arriving from the airport) and traveling to the airport were trips with minimal waiting and provided on time service. They were great for our Conference delegation

MS
Mary ann S.

08/25/2014

Provided by YP.com

Gail Andrus Tours provided shuttle service and regional tours for a large professional conference we held in GR. Your planning, service, and attention to conferee needs were incredible. It was a pleasure to work with you.

B
britos

07/24/2011

Provided by YP.com
On time service with a smile. ...

On time service with a smile. It was a pleasant ride to the airport. I will miss Michigan. You just have to know to make the reservations during regular office hours.

K
karenseabaugh

07/22/2011

Provided by YP.com
Andrus Gail Travel was absolut...

Andrus Gail Travel was absolutely the best ever! The staff was very courteous and so helpful. I wish I could use them for every trip I take!

N
navanna

07/22/2011

Provided by YP.com
The service was great. I lande...

The service was great. I landed in Grand Rapids and the shuttle was there waiting. It was so easy. When leaving Grand Rapids the shuttle was waiting right outside the hotel. The driver was friendly. I would highly recommend using Andrus Gail Travel.

M
michael.stanton

07/22/2011

Provided by YP.com
Very professional, reliable, a...

Very professional, reliable, and willing to go out of their way for the customer.

J
jwilliamsla

07/22/2011

Provided by YP.com
Great organization and communi...

Great organization and communication skills.

B
brethren1

07/22/2011

Provided by YP.com
Gail Andrus Travel handled our...

Gail Andrus Travel handled our shuttle from and to GRR very professionally. Arrangements were easy to make, agents were cooperative and easy to find in the airport, price was reasonable, coaches were comfortable, drivers were helpful, door-to-door service was great.

N
nancyeknapp

07/13/2011

Provided by YP.com
Prompt and FRIENDLY service! ...

Prompt and FRIENDLY service!

T
tpwarner

07/12/2011

Provided by YPmobile
Excellent service!

Delta lost my luggage and I was trying to locate it, so I missed your shuttle; but you paid my cab fare so I wouldn't have to wait. That was above and beyond what I expected. Thank you.

G
geriatric4sure

07/11/2011

Provided by YP.com
Very good service. I'd use th...

Very good service. I'd use them again.

L
leebaker40

07/11/2011

Provided by YP.com
Friendly service. Above averag...

Friendly service. Above average comfort and all people I associated with went above and beyond anything I expected,

A
alandes

07/11/2011

Provided by YP.com
You guys were great. From reg...

You guys were great. From registration all the way to getting us back to the airport on time. Professional, helpful and friendly. The driver and coach couldn’t have been any better. I liked the convenience of registering for a round trip shuttle and no worrys after that. Thank you so much!

Anita Landes

K
kbaines

07/11/2011

Provided by YP.com
Andrus Gail Travel was on time...

Andrus Gail Travel was on time, friendly, and offered cool, clean transportation. Those meeting the plane had cool water available and were very friendly and helpful. I would highly recommend them to others.

J
jordan.bekah

07/11/2011

Provided by YP.com
They were a great company to w...

They were a great company to work with. They communicated very clearly, they were friendly, understanding, and the provided stellar customer service. Thank you!

B
barbober

07/11/2011

Provided by YP.com
Best shuttle service I have ev...

Best shuttle service I have ever experienced in many years of travel. They were friendly, courteous, on time -- even going the second mile when our flight was very late. Thanks, Gail and staff!!

R
ruthsdaughter

07/11/2011

Provided by YP.com
the Andrus Gail Travel service...

the Andrus Gail Travel service in Grand Rapids was excellent. The organizers were wonderful to work with, the driver of the bus was most helpful and a gentlemen AND very capable of driving that huge bus they used for our conference travel.

G
grarick0384

07/17/2009

Provided by YP.com
Received Extravagant Welcome

As a member of the United Church of Christ. Andrus Gail Travel was wonderful in fulfilling a John Thomas (retiring president of the UCC) Extravagant Welcome Criteria. The group of individuals that greeted me were wonderful and welcoming. Grand Rapids is lucky to have a group of people that are dedicated and helpful. I would recommend this company to any and all people travelling to the Grand Rapids, MI area. They helped me to get to where I needed to be and gave me plenty of time to do it. Thank you Andrus Gail Travel.

M
mr._woodnail

07/10/2009

Provided by YP.com
Good way to GRR airport

The convention I attended in downtown Grand Rapids in June 2009 had a contract for airport transportation with Gail Andrus Travel. I appreciated being able to pay by credit card in advance for a one-way ticket to the airport from my hotel ($15). (My arrival in town was a day earlier than the contract began, so I was unable to do a round trip.) I phoned in advance to make sure there would be an early enough bus for my 6:00 a.m. flight. The office person I talked to was helpful and I wound up on a 4:00 a.m. bus -- just about the right timing. So my experience was very good. The only caution I would offer is in behalf of a colleague who also made an advance reservation for a ride to the airport. Her flight home was the day before mine. She found out only on that same day that her bus had been canceled, apparently because of a shortage of riders, and wound up taking a cab.

More Business Info

We aim to exceed your expectations!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 616-363-9752

TollFree: 800-532-2431

Services/Products
Travel and Transportation for groups and conventions.
Brands
For
Payment method
visa, discover, check, mastercard
Location
Corner of Ann Street and Turner, second floor of Millcreek Office Building, suite 206.
Neighborhood
West Grand
Accreditation

Experience Grand Rapids

Grand Rapids Area Chamber of Commerce

Associations
American Bus AssociationMichigan Association of Senior Centers
AKA

Andrus Gail Travel

Social Links
Categories
Bus Lines, Buses-Charter & Rental, Convention Services & Facilities, Sightseeing Tours, Tourist Information & Attractions, Tours-Operators & Promoters, Travel Agencies, Travel Services-Commercial
Other Information

Parking: Lot

Wheelchair Accessible: Yes