Community West Credit Union
4045 60th St SE, Grand Rapids, MI 49512
Reviews
07/02/2016
Provided by YP.comI have had an account here since 1995. I have had two home loans through CWCU and have a Visa, debit/ATM card and online bill pay through CWCU. Have been very satisfied with the customer service and all of their services. They have been part of the Credit Union Network since before I joined, so out-of-town transactions can be done. Wish the location by the Pyramid had drive thru though since all of the CWCU locations are West of me. Overall I am a long-time very satisfied customer. Have referred several of my friends & they are pleased with the service.
05/23/2014
Provided by YP.comBy far the worst banking institution my wife and I have ever worked with. They have always been very snooty, condescending and unhelpful. We have one loan through CWCU, and it will be our absolute last. We are unable to pay our bill online or over the phone unless we have a check (they won't use debit cards), they won't give you any account information over the phone, they told us for the longest time the were not a part of a credit union co-op (where you can use a network of credit unions). When we actually go in, they are rude, unhelpful and it is a generally poor experience that isn't geared towards customer service
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: - Extra Phones
Phone: 616-261-5657
Fax: 616-698-0955
- Brands
- visa
- Other Link
- Categories
- Banks, Credit Unions
- Other Information
Parking: Lot