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Reviews

SP
Stephen P.

08/14/2020

Provided by YP.com

Absolutely wonderful. Dr. Michael Phelps and Dr. Tricia guillory really know what they're doing and they help you understand their diagnosis. Thank you for doing such a great job on my kelpie!

EE
Erin E.

08/04/2012

Provided by YP.com
First off, the whole building...

First off, the whole building smelled like pee. I understand this is a small vet but really? Maintain your facilities.

Second, the nurse that checked us in made it seem like we were an inconvenience to her and she did not seem happy about being there. She was rude and unpleasant and did not acknowledge my dog barely at all.

Third, the doctor was a complete jerk. He was extremely rude and talked to me like I was an idiot. And from the moment he walked into the room, my dog went crazy. He has NEVER done that with any previous vets. EVER, and he is four years old. My dog was so uneasy with this guy.

Overall, don't waste your money. I was EXTREMELY disappointed, especially since I read all the reviews and wanted to take my dog somewhere nice. These people are unpleasant and don't seem very happy about their place of employment. When I go to a vet I expect it to be clean and maintained as well as my dog and myself treated with respect and kindness. This place is NOT the place to go for that!!

SC
S C.

11/18/2015

Provided by YP.com

I will NEVER take my dogs back to this vet. They don't ever seem to have appointment openings that aren't scheduled at least a month out and if it's an emergency, the staff doesn't seem the least bit interested in trying to work around their schedule to help you. The appointments are short and the bill you walk out of there is high. It's a very small (run down looking) vet and the only pro is that it is close to my house. They weren't there when I needed them. They didn't even bother trying to help me when I called needing an appointment (since they're my home vet) because my dog has a mass cell tumor. They told me that I'd have to wait and see what they have available for next week and they couldn't even promise that. Well, my dog might be dead by then. Thanks anyway. I was able to get in somewhere else and she has surgery booked for tomorrow!

DA
David A.

12/23/2014

Provided by YPmobile
Time Wasted with this dr.

I give this place one star only because the staff was really kind and helpful. As for the dr.,well it felt that I paid him to cut my dog up for nothing (bypass). I know my dog was sick, but to be a dr for so many years plus his so called lab staff needing more samples. Should have been done right the first time. Yes he was willing to cover the expense the second time. By that time came my family member wasn't the same. Time wasted for I believe was a Stupid error on his part. Oh, did I mention that he still charged me for the meds. If he was gonna cover the surgery the second time,which he got out of because of his error the first time,time wasted. He could have at least waved the meds.Time Wasted with Him.

P
popcornlady

07/21/2013

Provided by YPmobile
my dog

I can't say anything bad they save my dog coco life she almost died

anonymous

05/28/2013

Provided by Superpages

I can not speak highly enough of Dr Phelps and his office. He was great with our dog, educated us on all health concerns, and even showed us how to trim her nails (for free!) Anytime you go to a vet, you're ready to spend your life savings, but not here. He even told us one medication we were ready to buy, was not necessary! He was personally recommended to us, and I see why!

anonymous

05/28/2013

Provided by Superpages

I can not speak highly enough of Dr Phelps and his office. He was great with our dog, educated us on all health concerns, and even showed us how to trim her nails (for free!) Anytime you go to a vet, you're ready to spend your life savings, but not here. He even told us one medication we were ready to buy, was not necessary! He was personally recommended to us, and I see why!

KL
Kambra L.

10/26/2012

Provided by YP.com
I went here for 5 years with m...

I went here for 5 years with my Jack Russell/Terrier mix. Appointments were short and always got the same response from the vet. My dog always limped on her left leg and she was always "fine". I finally left and the new vet immediately noticed her joint structure was changing and she had muscle atrophy surrounding the joint. I paid for 3 visits to Coit for nothing and the first visit at the new vet they began revealing the real issues. She was suffering from some form of polyarthritis and it had gotten to the point she couldn't stand! The new vet is the same price but the appointments last 45 mins to an hour and I leave with no unanswered questions. But Phelps saw nothing wrong... just a limp that needed anti-inflammatory. I would not recommend this vet to anyone who truly cares about their pets health and longevity. Had we switched vets sooner my dogs wrist may not have seen the damage it has.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Fri:
Extra Phones

Phone: 616-363-2326

Fax: 616-363-2326

Neighborhood
Creston
AKA

Coit Animal Clinic Inc

Categories
Veterinarians, Veterinary Clinics & Hospitals
Other Information

Parking: Lot

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