Adventure Credit Union
630 32nd St SE, Grand Rapids, MI 49548
Reviews
11/03/2011
Provided by YP.comWatch out if you move out of state and don't close your account. I called them today to close out my account and was told it had gone dormant and they had charged me 5.00 a month fees and exhausted my funds and then closed the account. "it was on your statements that you were being charged and the account was being closed" Now if I had read on my statement that I was being charged for NOT using my account there is no way I wouldn't have closed it right away. Also they said it had 44.00 in it. When I moved out of state it had over 100.00 in it. Of course they kept telling me it was my fault for not reading my statement. I have worked in the financial industry for over 30 years and there is no way I would not read any statement (if indeed I really got them). Very poor and condescindiing customer service. I would think in the interest of customer relations they would have given me the money they basically just took. It was not like this when it was Bell Com.
12/17/2007
Provided by YP.comIt's a place where they remember your name. They have great rates on loans for members. They have all the big bank services without all the big bank fees. I have the free checking account with overdraft protection. I switched after getting slammed with fees from Fifth Third bank when a check I wrote bounced even though there were funds in my account to cover the check. The fees were much more than the check I wrote! I got tired of being just a number, and now I am a valued member. The tellers there always treat you with a smile. Great place to do your banking. They have all your investment needs covered as well as home mortgages and more.
Check them out, you'll be glad you did.
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