Better World Books
215 S Main St, Goshen, IN 46526
Reviews
09/07/2012
Provided by SuperpagesI am a working student who is on a budget. I found the text book that I was looking for at an amazing price on the store's website. I made the mistake of typing an incomplete shipping address. When I called BWB the next morning the customer service person (Naomie) was more then willing to help me out. She tracked down the same book in the warehouse and checked the condition of the book. Naomie sent sent the replacement and told me the other one would be sent back to BWB as undeliverable. All in all, I received excellent customer service from Better World Books. I found Naomi to be helpful and quick to take care of my mistake. The phone numbers reach actual people immediately. And even though the shipping was free, both books have shipped within 18 hours of my order being placed. I can't imagine better service.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Phone: 574-971-8233
- Payment method
- amex, mastercard, discover, all major credit cards, visa
- Other Link
- Category
- Book Stores
- Other Information
Parking: Street, Lot, Free
Wheelchair Accessible: Yes
Price Range : Below Average