Merritt Auto Repair

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CLOSED NOW - Opens at 8:00am

Absolutely terrible service. Would never recommend to anyone. Had a car with a radiator problem and took it there to get it fixed. We also had them look at a possible electrical draw in the engine. A week and 2 days later we get a call and they say it is going to be $40 just to replace the battery terminals. We had the battery terminals replaced last time for less than $10. We told them that we've already replaced those twice and it did nothing. The woman on the phone then goes on to tell us that they have already put on a terminal without our consent and they will charge us for it. We tell them that we never gave consent for that and that we just want the car back. The woman was EXTREMELY rude on the phone and gave a very hateful look when we came in to get the car. We then got a bill for $90 and the entire engine was in infinitely worse shape when we got it back, so much so that we only made it a half mile down the road. So unless you want the worst experience you've ever had with a car, steer clear of this swindling and vindictive auto shop and go another few miles down the road to any of the other auto shops in Georgetown. They charged us $90 to destroy our car. And that is not acceptable for any business.

This man is rude and obnoxious. He takes advantage of situations and grossly overcharges. His manner is that he is out for himself and doesn't care about his customers or their situations. All he cares about is the almighty dollar.

Overcharges and staff is rude, They act like they are better tan you and that your business is not important to them.