Classic Counter Tops
2325 Executive Dr, Garland, TX 75041
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05/09/2014
Provided by YP.comThere wasn't a lot good about my experience. Ken (the owner) is not very friendly at all. I lined up to have them come measure and make a template. He arrived only able to measure. I informed him that I specifically asked for a template to be made, as I didn't want two different appointments. No apologies for the lack of communication on their end - only that I'd need to schedule another appointment for the template. So then I scheduled another appointment for the template. The guy arrived ready to measure - he wasn't told he'd need to make a template and he didn't have the template material with him. I was furious. I had to call back and make a 3rd appointment and finally they came and made the template. Again, NO apologies for the hassle, inconvenience or delay. Once it was done, I was told that they charge a 3% upcharge if you pay them with a credit card. That's ridiculous. There are only a few businesses that pass that charge onto the customers and I generally will not do business with those companies (as they tend not to be customer service oriented). Such is the case with Classic Countertops. I would go elsewhere, there are plenty of fabricators out there who appreciate customers and don't treat them so poorly.
More Business Info
Why Pay More At Custom Design Centers
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 972-278-9380
- Services/Products
- Table Tops
- Custom Countertops
- Granite Sealing
- Traditional Styles
- New Construction
- Bathroom Vanities
- Renovations
- Kitchen Countertops
- Backsplashes
- Kitchen Islands
- Refinishing
- Fabrication
- Granite Fabrication
- Natural Granite
- Stone Countertops
- Granite Countertops
- Stone Slab Countertops
- Quartz Countertops
- Bar Tops
- Marble Countertops
- Engineered Stone Countertops
- Counters & Table Tops
- Cambria Countertops
- Natural Stone Countertops
- Formica Countertops
- Silestone
- Bathroom Vanities
- Engineered Granite
- Marble
- Solid Surface Countertops
- Granite Vanities
- Brands
- Formica Solid Surface
- Payment method
- discover, visa, debit, check, master card
- Languages
- English, Spanish
- Accreditation
Fabricators
ISFA
BBB Accreddited
City of Dallas
Homebuilders Association of Dallas-Fort Worth
- Categories
- Counter Tops, Counter Tops-Wholesale & Manufacturers, Kitchen Planning & Remodeling Service, Solid Surface Materials