A company Fresno, CA, that specializes in Swimming Pool Repair & Service, Swimming Pool Dealers, Swimming Pool Equipment & Supplies, Swimming Pool Construction.

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Reviews

C
che6v7elle

11/08/2012

Provided by YP.com

D
dvf0413

10/02/2012

Provided by YP.com
Joe and his team are great, on...

Joe and his team are great, on time, and professional. Joe offers welcomed suggestion, on how to make my pool equipment more efficient. Joe got me a great deal on a pool sweep. Joe has always been fair with his rates, and I can count on the job getting done right. I would highly recommend Pristine Pool Service.

P
pattyyy

09/27/2012

Provided by YPmobile
Best pool service in Fresno

This is the most reliable, trustworthy and friendly pool service I have ever had. I highly recommend their services to all my friends and family.

P
pattyyy

09/27/2012

Provided by YPmobile
Best Pool Service

This is the best, most reliable, trust worthy and friendly pool service I have ever had. I am totally satisfied and highly recommend this company to all my friends and family!

K
kiki0214

09/01/2012

Provided by YP.com
Our experience with this compa...

Our experience with this company:



The owner turned our house over to his nephew shortly after we started service. We had to be home on the day he serviced our pool (Fridays) to bring our dogs in the house, otherwise, the nephew would leave and not clean the pool when the dogs started barking at him. He did this on at least one occasion that we observed.



The nephew would park his truck across our driveway, blocking all three cars, so that we could not leave to go to work or take our kids to school in the morning until he left.



They took time off without advanced notice (our service day was on Friday and we received a notice on Saturday that they had taken the week off). Would have been nice to know in advance so that we did not have our dogs locked up in the house all day.



We paid for full service and the nephew rarely swept the pool, usually only the steps if that, and we would watch him while he was at the house.



Would give zero stars based on our experience if possible.

claimed iconBusiness Response09/18/2012

Setting the record straight... This review was left with malicious intent to deface our companies reputation by a disgruntled former customer of whom we discontinued service due to a history of late payment and lack of communication with our company. The current review is actually a revised review following a letter received by our attorney advising this person to retract the review as they were also advised that their false allegations against our company constitutes slander. These complaints were never brought to the attention of our service technician or our office until after service was discontinued. In fact, we never knew about these complaints until we seen this review. Had there been any issues the customer failed to communicate with our company. As far as we knew they were satisfied with our service. In 17 years of being in business we have never received one bad review. It is disheartening that this customer would leave such review when there was zero communication on customers behalf in regards to any above complaints. We feel it is extremely important to have an open line of communication with our customers to ensure a positive relationship. We encourage all customers to call our company with any questions or concerns anytime even on the weekends. We take pride in our work and our company and have worked too hard to allow someone to maliciously and falsely deface our company. Don't let this false review discourage your decision in choosing our company. See what our satisfied customers are saying about us by reading our pool service testimonials on our website at www.pristinepoolserviceinc.com.

This listing has been claimed by a business representative.
5
5stars

07/22/2008

Provided by YP.com
The Best Pool Service

This is a very friendly, personable owner-operator based business and one of the best pool service companies I've found. If you want quality and dependability this is the company you want servicing your pool. I didn't think there was anyone who cared as much about my pool than me until Pristine Pool Service. My pool always looks clean, clear and best of all I never have to worry about thing. Thanks Pristine!

More Business Info

The Pristine Team. Family Owned and Operated.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Brands
Hayward, Jandy, Pentair, Polaris, Sta-Rite, The Pool Cleaner, Zodiac
Payment method
visa, master card, amex, discover
Location
We service Fresno/Clovis/Surrounding Areas.
Neighborhood
McLane
Amenities
Tile Cleaning ServicePristine Pool Service & Repair, Inc. is your pool tile cleaning specialist. We have over 14 years experience and after years of trying every possible tile cleaning method available we have perfected a quick and inexpensive process with safe, professional results. This is a job you do not want beginners or amateurs performing. Once a tile is damaged the only alternative is to replace it. And replacing tile on an average pool can be costly. Also be weary of cheap pricing. These practices are usually used by companies that are here today and gone tomorrow. If you want your pool tile cleaned professionally trust your investment to the pros at Pristine Pool Service & Repair, Inc. Green Pool Clean-Up Service Has your pool turned green? Don’t worry, it’s easy to have a green pool cleaned by the team at Pristine but the faster you take action the better off you’ll be. A green pool is repulsive to look at and it’s a breeding ground for mosquitoes and other nasty bacteria that pose a risk to your health and safety. If that wasn’t enough, green pools that sit too long can stain the plaster of your pool. If this happens, you will have to drain the pool in order to apply a chemical bath to remove the stain. Pristine Pool Service and Repair is extremely efficient at correcting the problems associated with pools that have gone green. The way we address your green pool will vary based on the severity of the problem.
Accreditation

NSPF

Associations
ASAPP
Other Email

Categories
Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Swimming Pool Equipment & Supplies