Shell

Write a Review510-656-1704

I've been disposing of my Travel Trailers sewage waste at this station for about 2 years or so. It has been a service that's been included when I fill a full tank of gas on my SUV. Today my girl friend was given major attitude by the attendant (working on Thursday December 8 at around 2pm) when she went in to ask for the key. She came out all flustered because the attendant refused to not only give her the key but gave her attitude. I went in and asked what the problem was and with total rudeness informed me that the dumping service was only if you purchase 25 or more gallons. Told him that my SUV only has a 20 gallon tank and just put in 18 gallons. I've never been addressed with this information before and certainly not in the manor or tone he did. Basically told me I was a liar and told me "F@ck You". I'm taking this up the ladder. This crass individual has no business working with the public and certainly is not maintaining the shell image.