Visionworks

Write a Review301-662-0660

OPEN NOW - Closes at 7:00pm

This place is the worst! My son had to have his glasses redone many times, they lost everything and they were rude!!!! Would not recommend this place to anyone.

Is very disapointing because I ask for an eye exam for eye glasses and contacts because I wear both, got my eye exam and i ask for the prescription so I could order my contact and when I try to order them i was told that the prescription was only for glasses, i call them back and ask for the prescription for contacts and now they tell me is an additional $120 ontop of what I already pay, if there were have been honest from the begining I would have never gone to them I dont wanna pay over $200 for an eye exam thats crazy

I just got back from Visionworks in Frederick and would like to say this was the BEST eye exam, eye glass fitting and eyeglass selections - eve !!! Nicole greeted me as soon as I walked in, Stacey was just incredible helping me pick the right pair and Dr. Arthur was just exceptional. I cannot say enough good things about this Visionworks!

I have gone to this location for 11 years and continued when it was change from Hour Eyes to Vision Works. On 7/17/ 15 my son and I visited to purchase glasses as he was going away for college. Upon entering the store I was not once greeted or acknowledge as a customer. Typically, a normal greeting is "Hi, someone will be with you." My son and I browsed until we found the two frames we wanted to purchase and waited patiently for a Sale's Rep. After a Sale's Rep became available, she turned around and ask another rep who is next. The other sales rep looked around and said "that lady is next." I then said excuse I'm next and I've been here for 15 minutes waiting. In response, she stated that she is a patient and patients has priority over other customers. I was blown away by that remark, and not to make an spectacle of myself I turned around and left. All I can say is wow!!! I will never shop there again and will definitely be calling corporate office.