KD Poolscapes

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I had a client that used KD Poolscapes for a pool inspection as part of a home sale. Ken seemed to be fairly thorough. At the end of the inspection he asked my client if he wanted a full written report with pictures or if the walk through was sufficient. My client said the walkthrough was enough. Turns out my client wanted to use a couple of defects found in the inspection to get out of the contract. They provided a quote for the repair needed but when asked about simply listing the defects he found on paper (not a full report) the owner absolutely lost it and started screaming and cursing and throwing a tantrum about how he was only paid for the walk through and not the full report. We were not requesting a full report simply the 3 defects found in writing. I was nothing but polite in my request. I deal with contractors on a daily basis and I've never had a problem with this type of request and I have certainly never been treated this way. This was the most unprofessional experience I have ever had. I will not be reccomending KD Poolscapes to any of my clients in the future.

This will be the 3rd summer with our KD Poolscapes pool, and we love it. The pool has been easy to take care of and the concrete and fence work is holding up great. Ken and Lisa did an excellent job designing the pool into our landscape. Their opening and closing services have been super convenient as well. I recommend KD Poolscapes to anyone who is considering an in-ground pool.

Being in construction, I understand the process that KD uses in utilizing multiple sonnet tubes at every elevation of concrete decking they install. It is a time consuming, expensive process, but the only way to minimize or eliminate cracking a settling over the years. After 4 hard winters, every level of our entire poolscape still looks awesome! Oh yea, and the pool is great too! I have recommended KD to everyone who's ever mentioned wanting a pool to me.