ARCO

Write a Review650-349-6938

OPEN NOW - Open 24 Hours

I took my car here when my "Service Engine Soon" light came on. They "fixed" the problem stating it to be a faulty oxygen sensor near the radiator. 25 miles later the SES light came on again. I took it back and they said the part might have been defective. They "fixed" it again. 25 miles later the SES light came on for the third time. I decided to give them one last chance. They now said that there was a vacuum leak near the intake manifold. This was "fixed" again. 25 miles later the SES light came on again. At this point I asked for them to honor their warranty and give me a refund. The guy I was working with "Sam" started avoiding me. Never picked up the phone. This morning I took it in. All I got was more stonewalling and trying to wash their hands of the problem. I gave up and took it to the dealer. It turns out that Hillsdale Arco had misdiagnosed the problem (actual problem - Air Flow Sensor). I wish they could own up to the mistake and at least apologize in lieu of a refund.