Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C.We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses.We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses.Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.
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Reviews

CH
Cori H.

06/03/2015

Provided by YP.com

Do NOT do business here!

Last summer I found myself in a bind needing one hour glasses, and Visionworks was the only shop in the area that would accept my insurance. Upon walking into the shop I was overwhelmed with the level of disorganization with the staff. I happened to get a manager to help me with my order and he was the only person who seemed knowledgeable and caring. He made my glasses in the time that I needed and added an anti-glare covering to the lenses. When I stopped back in to pick up my order the staff that was there was glib and trite, they openly ignored me and went on to complain about their jobs in front of me. Over the past few months I have noticed that on my left lens the anti-glare cover has started to bubble up directly in the center of my line of vision. I finally called today to ask about having it repaired and was informed that it can be replaced but I would need to pay in full to do so. I asked the rep why it is that I would need to pay for a repair on an issue that is not fault of my own, but due to a defective product. She let me know that she would speak with her manager and return my call shortly. To her credit she did follow through and call me back, but at this point she told me that her manager explained that the item would have to be fully replaced at my expense. She then offered me a 25% discount on a bill that would ultimately be $195. Their website talks about integrity and quality and I have found neither of those to be attributes in this business. I will never use their services again.

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More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Services/Products
  • Prescription Sunglasses
Payment method
amex, cash, debit, discover, master card, visa
Location
Hulen Mall
Neighborhood
Hulen Mall
AKA

Visionworks Hulen Mall

Categories
Optometrists, Contact Lenses, Optical Goods, Opticians, Optometric Clinics, Optometrists-OD-Pediatric Optometry, Sunglasses
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