Schlotzsky's

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CLOSED NOW - Opens at 10:30am

An unprofessional mess and horrible representation of the Schlotzky’s brand and if corporate information was available and not skated over due to it being a franchised location, I would’ve contacted them to report such unprofessional management & representation of their name. Nonetheless, it is safe to say that I will never return here. I tolerate disrespect. I have come here regularly and up until this point have never had any issues; however, today - the OWNER (unfortunately a black woman as I try often to patronize black owned businesses & before even making herself known) as I opened the door to the establishment with VISIBLE holiday hours being opened to 3pm today, I was greeted by a dismissive and rather nonchalant woman who didn’t even bother to look up from cleaning the soda machine to explain further other than “we’re not busy so we closed” as paying and regular customers who KNOWS the hours of operations I asked why wouldn’t that be notated on the site or the door as I wouldn’t have came & she ignored that and tried to close the door on me as she removed the valid hours of operation I referenced; before this transpired and ultimately brought me to the decision to never return, what I found most disrespectful was the continuous scrubbing of the drink machine (in a “non busy” establishment lol), “We closed” and continued to scrub with her headphones in. When I referenced the posted hours outside and let her know that it was only 2pm she nonchalantly and BLATANTLY lied about posting the hours on a nonexistent site lol she then proceeded to remove the whole hours of operation listings to prevent further questioning. Once again I would never spend another dime here.