Platinum Communication Company

Write a Review817-551-1000

CLOSED NOW - Opens atTomorrow 9:00am

I had Platinum Communications install two DirecTv systems in my RV Park in Azle, Texas. The first one was done about 15 months ago. I had another system installed about 6 months later. After a couple of extra trips out to the park, they had the first one doing right. The second system has been a disaster from the beginning. After a couple of extra trips out to fix non-working lines they gave up on trying to fix it. Johnny told me I probably had some kind of electrical interference in the park, which proved to be B.S. After that, he stopped returning my calls. I hired another cable contractor to come out and fix the second system and they removed the unreliable equipment and put in some more reliable equipment. I have had to replace 4 of the 7 lines that Platinum installed on the second system. As it turns out, they used substandard cable on the underground portion of the lines, at least on the second system. I have learned to run cable and troubleshoot the lines on my own. The bottom line is that Platinum communications is a rip-off.