Northwest Rentals
8026 Jacksboro Hwy, Fort Worth, TX 76135
Reviews
06/21/2017
Provided by YP.comSharing my experience so people know before this happens to them:
I am pretty disappointed in NorthWest Rentals. I rented a Bobcat and a trailer over the Memorial Day Holiday. Tuesday morning while pulling the trailer and tractor on 199 (accelerating to the speed limit) the trailer had a blow-out at about 45- 50 mph.
I ended up in the middle median of hwy 199.
As I skid across the median, the trailer hit the concrete gutter and sliced another tire.
Called NorthWest and told them that I would be late and told them what had transpired. The first words out of their mouth were "sorry we are not responsible for tires."
Spent about 250.00 for two new tires and a tire shop to come change them, no damage to my truck or their trailer.
Rolled into NorthWest Rentals an hour late.
After again telling them what had happened and showing them Picts I had taken, their response was "ok, thank you for the tires.... we are not responsible for the them.... have a nice day.
The attitude of the lady behind the counter, seemed like she could care less about the situation.
I told her I would never be back
And I that I was going to let everyone know about my experience with them...
11/14/2016
Provided by YP.comI rent everything from these people and never had a problem. I can't imagine people having any issue with them.
11/12/2016
Provided by YP.comIf I could put NO stars I would. Horrible service and awful people. I have used them twice and both times they were rude and inconsiderate.
Thank you for your continued business. We have been in business for over 25 years and know how important our customers are to us. You forgot to pick up the 50 chairs you had reserved and understand how you needed them for such a important event. I have two email correspondence with you discussing our business hours so I am sure you knew what they were. I was out of town at a grand child's birthday party and could not get back to town in time and reopen our store for you after hours. I did reach out to a couple employees to see if anyone could meet you at our business but the closet employee was over 30 miles and about 45 minutes away and had just gotten home from work. He said he told you he would meet with you at your convenience for $50.00 to cover his time of about 2 hours and fuel. Unfortunately you thought that was too much money and choose to do with out. Please understand we were trying to be considerate of you and your event. Please call me if you would like to discuss this further.
10/10/2014
Provided by YP.comMy husband and I purchased concrete and rented concrete tools from Northwest Rentals for a patio at my house. We didn't have a clue to what we needed but the staff at Northwest Rentals guided us all the right tools, even told my husband how to do a wash aggregate look. Thanks again Northwest Rentals, I love my new back porch.
11/06/2012
Provided by YP.com10/24/2012
Provided by YP.comI rented a tent, tables, chairs, linens and much more from Northwest Rentals and everything that was delivered out was in great condition and the staff were very helpful and curtious. Thank you Northwest Rentals for helping making our wedding a success. :)
10/24/2012
Provided by YP.com10/22/2012
Provided by YP.comMy fiance and I used Northwest Rentals for our wedding and they went above and beyond our expectations. We have also had friends who have used them as well with the same experience. I wish all our vendors for our wedding were as easy to deal with as Northwest Rentals
10/22/2012
Provided by YP.comMy wife and I just built a new house so we needed many rental items from a bobcat to a trim gun and everything we rented was always in tip top shape. Their knowledge helped us get the jobs done.
10/22/2012
Provided by YP.comMore Business Info
- BBB Rating
- Hours
- Thanksgiving Day
2024/11/28 Closed Regular HoursMon - Fri: Sat: - Extra Phones
Fax: 817-237-1121
- Brands
- Scag and Echo
- Payment method
- mastercard, visa, amex, discover, all major credit cards, debit, cash, financing available
- Location
- Located just 3 miles west of loop at 820 on hwy. 199.
- Other Link
- Categories
- Party Supply Rental, Chairs, Concrete Aggregates, Concrete Mixers, Concrete Products-Wholesale & Manufacturers, Excavating Equipment, Lawn Mowers, Outdoor Power Equipment-Sales & Repair, Party & Event Planners, Rental Service Stores & Yards, Sewer Cleaning Equipment & Supplies, Stages, Tables-Folding, Tents-Rental, Tractor-Rent & Lease, Trailer Renting & Leasing, Wedding Supplies & Services