Melissa's Prestigious Pawz

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BEWARE!!! I have been taking mine and my Mither In Laws fur babies to Melissas for several years and have spent thousands of dollars. This past weekend I had boarded the both of them from 3pm on Saturday and picked them up Sunday at 730, due to the Sunday hours only being from 630-730. She charged us $85.95. The boarding fee was 50.00 and 45.95 for DAYCARE for Sunday. When my husband called and informed her we would have picked them up first thing Sunday morning but she chooses not allow pickup until 630-730 we had no option. She told him its her business and she makes the rules! Ridulous!! There have been many of times that I have taken the boys to be groomed and their appointment was first thing in the morning and they dont call until 5:00 and Ive never been charged an additional day care fee!! We will never use or refer Melissas again!!

I have been taking me three dogs here as well as my parents dog and today had the worst experience of my life with at the groomer. My dog was there 8 hours and they told me still was not done, I called and complained that I was not given any information on what’s going on and was hung up on. Then I received a call from the owner who threatened the safety of my dog. My coworker also took her talk and received a call from the owner when she complained that they deliberately shaved her dog when she asked them not to several times and was told that they have to. The customer service was terrible but the real reason I’ll never be back is because of the horrible owner. Please advise before trusting your pet with them.

They take care of my dogs like they are at home. One of my dogs is 16 years old and requires special care, they go beyond their duty to take care of him. Another thing I really like about this place is that they take pictures of my dogs when they are boarding there. Being able to see the pictures the same day via Facebook is priceless. I am able to enjoy my trip away from home, knowing that my babies are doing well.

I grew very suspicious when I noticed the smell of urine and mold being masked by a strong smelling air freshener up in front. I mentioned I saw her new website and would like a tour of the facility. I was refused saying they were too busy. So I asked to use the restroom. Big mistake. I was led to the back of a very tattered looking hallway to a delapidated toilet and restroom. The trash was full to the top, there was an inch of dust and hair on everything. I saw a mound of laundry piled at least three feet high. And lets not forget the smell of urine. The indoor photos on her website are absolutely not this facility. I'd say that was false advertising. Through a window I could see the boarding area for the dogs looks worse than a prison. Theres no way for these dogs to see out, it's a solid door so it's like being locked in a closet, with what looks like chicken wire covering the top!

Worry free! That's how I feel when I drop off my dog to be boarded with Melissa and crew, they are extremely wonderful with my dog as well as all the other dogs there. Kujo gets to interact with other dogs and has lots of personal playtime

This place doesn't even deserve a star. This place is terrible. I highly suggest never gaming your animals here. We left my dog here for a week while we went on vacation this past spring break of 2015. He was the happiest and most cheerful dog. When we picked him up he was a completely different dog. When we got home he acted afraid of everything like he'd been abused while being there. He wi not leave anyone's side and is afraid of being alone and in his cage. He's never been like this. We've taken him to many places and left him there for longer than a week and he's never been like this only when we took him here. It's heartbreaking to see my dog like this. We even called his doctor they called it "Cainine Stree Syndrome". As I said before. I wouldn't take your animals here they could end up being like my dog...I'm for sure never taking him here again.

This place doesn't even deserve a star. This place is terrible. I highly suggest never gaming your animals here. We left my dog here for a week while we went on vacation this past spring break of 2015. He was the happiest and most cheerful dog. When we picked him up he was a completely different dog. When we got home he acted afraid of everything like he'd been abused while being there. He wi not leave anyone's side and is afraid of being alone and in his cage. He's never been like this. We've taken him to many places and left him there for longer than a week and he's never been like this only when we took him here. It's heartbreaking to see my dog like this. We even called his doctor they called it "Cainine Stree Syndrome". As I said before. I wouldn't take your animals here they could end up being like my dog...I'm for sure never taking him here again.

I love taking my dogs here. Melissa is very caring & hands on with my baby's. They both look & smell amazing when I bring them home. I definetlely recommend taking your pets here.

Took my dog to get a haircut. I usually pay with a check. But when i called to see if my dog was ready they asked if i could pay with a card. When I arrived (after i paid) to pick her up the groomer told me that she "nicked" her. Now i know why they wanted me to pay with a card. Got my pup home and she wouldnt even walk on her leg. She had a big gash. The cut got infected. The vet had to cauterize and cut off the flap of skin because it was too infected to stitch. The owner wouldn't pay vet bill or give me my money back for haircut. Not worth the headache. Find someone who cares about your dog and someone who cares about customers. Don't even want to give this place one star.