Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

J
judy.roberts.180625

05/17/2013

Provided by YP.com

I was having a problem with my 2006 Honda and had taken it to another automobile shop where I was charged $480. After a few days I was still having problems. Had trouble with other mechanic.So, I proceeded to call Ivan at Import and he had my car in and out the same day for $190. I feel Ivan really showed concern and payed attention to detail. I would recommend Import Auto Parts of Texas to all of my friends.

F
ftworthman81

07/19/2012

Provided by YPmobile
I wouldnt recommend them to no one

i called ivan on 7-16-12 and asked him how much they would charge to look at my a/c n he told me $100,unless i let him fix it,than he wouldnt charge me,i informed him on the phone that i wouldnt b able to pay him until 8-1-12,and he told me,go ahead and bring my truck in and he would take care of us,instead they did the complete a/c work,charged $180.25 and i told him on the phone i had no $,i get there and only had $12 2 my name,had to leave him something for collateral so i left my cell phone and my spare tire,and i went and even paid $20 on 7-18-12 towards my balance,and asked the stupid mojo that works there if i could get my cell phone bk and id be in today to pay the rest because my daughter was sick and he told me,"im sorry i cant w/o him,that could be my job"screw them,the inside of there building is very hot and they dont keep it cool inside for there customers,screw them,they lost a good customer

claimed iconBusiness Response08/01/2012

We are truly sorry that this customer was unhappy with my company. We allowed him to take his repaired truck with out paying, even though it was against store policy It seemed like we were doing him, his wife and baby a huge favor since it was 100 outside. The customer signed a repair order that clearly said $100 minimum charge for all diagnostic work. We also have signs posted stating same. Just spoke to him on phone and he said that his AC is still working very well. He also reminded me that I gave him a $10. rebate that I had forgotten about. He took it as an insult instead of the way it was intended, as a gift. What did I do wrong and how could I make it right? Ivan Harris

This listing has been claimed by a business representative.
S
s.park

07/22/2011

Provided by YP.com
Do not use! if you do, be sure...

Do not use! if you do, be sure to write down prices and check the work before you pay. Ivan Harris should not be trusted. Price was changed upon checkout with no acknowledgeent or apology. We were treated rudely. Too bad.. had a great experience here1.5 yr ago. The staff has changed. Ivan Harris needs to go. He is a liar and a cheat. There is no reason in the world to use this shop for repairs!!! DO NOT USE!!

H
harrietttubbman

01/16/2008

Provided by YP.com
DO NOT GO HERE_WORST REPAIR SHOP!!!!

took forever to repair.make up their own prices, and change them later.scam all customers...they lie about everything.BE WARNED

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 817-945-1101

Services/Products
  • Diesel Fuel
Payment method
visa, master card
Neighborhood
Santa Fe Industrial Park
AKA

Import Auto Parts/ Import Specialist

Other Email

Category
Automobile Parts & Supplies
Suggest an Edit