Empower Insurance Group

Write a Review817-231-4300

CLOSED NOW - Opens at 10:00am

Empower helps it's customers find the policy that is best for them. The Customer Service is very helpful with the billing and payment issues that may come up. The Claims Department does their best to help the customer understand the claims process, so that the claim is handled in a timely manor. When I have had to call in for something everyone is so friendly and eager to help,

I highly recommend Empower Insurance they are a good company. I have been dealing with them for years. Contact them for a low rate.

EMPOWER IS A GREAT COMPANY. ALSO HAS GREAT RATES AND DISCOUNTS. EMPOWER HAS HELP ME SELL A LOT POLICIES IN SAN ANTONIO AND MY CUSTOMERS LOVE THIS COMPANY! NO DRIVER LICENCE NEDDED MATRICULAS ACCEPTED.

Empower is a really great company, I highly recommend this company to many due to their great rates, and discounts. they have helped me sell to customers because of how fast and easy they are to work with. I really enjoy working with Empower! They are great in San Antonio!

An amazing company! Always very helpful, they always put customers first. Wouldn't be insured w anyone else

i have been working with Empower and i love them, not only how easy it is to give the customer the rate they want but also all the discounts they give you, i really recommend you to this company and the claim department they do so good.

As a professional in this industry for over 13 years, I would like to say that the leaders, upper management and representation I've experienced of Empower is top of the line. Innovative and way ahead of the game in the products and what they offer to the independent agent compared to other companies of the same caliber. I will continue to support Empower in all ways.

I agree with you James M. This company is great! Their customer service is exceptional. They are quick with resolution and I would also highly recommend this company. They have great rates as well. San Antonio is very competitive and price matters. Thank you Empower!!!!

I have read the negative reviews and absolutely disagree. I have had the best experience with Empower and would highly recommend them to others. From customer service to claims , they are top notch professionalism and fair. Too many times a company only receives negative reviews and no one is willing to step up and say something positive. Make time to commend a company for the job they do right so others can make an unbiased decision when choosing where to spend their hard earned money. Keep it local and support Texas business.

Great company to work with. I have many customers here in San Antonio and great representation. When I call customer service I get help immediately. Thank you Empower

Hi, My name is Don Owens and I am the President of Empower. I do not hide behind anonymity on line. At Empower we respond to every "real" complaint with detailed responses so there is no question to our action. We have an A+ rating with the Better Business Bureau for that reason. If you have a concern please visit the BBB.org. We will offer a detailed response. This allows you to have a moderator if you feel necessary, and allows the public to make a decision on all the facts. Even better than that, if you have a concern, call me at 817-306-2366. We insure hundreds of thousands in Texas and we take our reputation and our work seriously.

Please do not waste your time with this horrid company. Took 66$ from me after I cancelled because of the horrible customer service!!! Do not go with this company!! It's a rip off!

Worries customer service ever. my car been totally for 1 month. Can't get a hold of them. Never return phone calls. Just do not care. I would never recommend this insurance for my friend or family.

I had Empower Insurance for the past 8 months.Customer Service is hopeless .They intentionally put you on hold for 20-30 min after receiving the call . They have rude talking lady Beila. Her main job is to talk rude , cut calls.The service I received from them is horrible.I had tough time when trying to cancel the policy with them.To cancel the policy they charged $425 and then came down to $380 and then $252 without any reasons.I advice to be more cautious when having an insurance with this company.You are probably doing greatest sin in your life by doing business with them.

I call the agent leave messages and never get a call back. I call agent again and v/mail is full I get transferred to another "covering agent" and I am put on hold for quit a while. If you have to file a claim then you better make sure that you have lots of time and that you don't expect this insurance company to give you courtesy and prompt insurance because you are going to get it. They can really change by providing so much better customer service.