Tim Shaw Insurance

Write a Review239-939-1010

OPEN NOW - Closes at 5:00pm

Poor experience. I am a former client and this agency is poor in just about every area. I'm not sure how they have any clients in small city like Ft Myers. I experienced the following:



-Very slow or non-existent communication. Most of my voice mails and emails were either never returned/replied or took more than several days to get a response.



-Very slow quote TA on existing policies. After finding out my insurance premium had doubled with a provider the agency was writing business through, I was told it would take at least 4 days to get a quote from a any other company they represented. I received quotes from multiple companies outside the agency within minutes and was issued a policy at the quoted rate (over 50% less than what I was paying).



-Poor customer service. When an independent insurance agency is aware that a certain provider has jacked their rates through the roof, they should contact existing policy holders upon renewal with quotes from other companies.

For about a year, my insurance policies have been handled through Tim Shaw Insurance Group. I've pleased with what they have done for me as a client so far. They take care of my needs and they are always informative. I really feel like I got a good deal on my insurance policy and that's why I would definitely recommend them to any of my friends and family members.

Tim Shaw Insurance Group has been terrific to work with over the last four months or so. I may not have a ton of experience with them yet, but so far I really like what I see. They provide me with clear and helpful responses to my questions and concerns -Chuck L.

Good morning, You have all already exceeded any of the agents we have worked with in the past, thank you very much for taking care of this so quick. I looked forward to working with all of you. I will definitely pass this agency's info on to friends and business partners. Thanks again! Kevin Barbot

These guys are very professional... they approached my account from an asset preservation point of view rather than simply quoting me a price!