Bonnet House Museum & Gardens
900 N Birch Rd, Fort Lauderdale, FL 33304
Reviews
12/27/2016
Provided by YP.comExtremely poor management. They rely on under trained volunteers who do not give adequet information about what Bonnet House offers nor, and even more importantly, what is expected from their clients. Sure if the client reads 6 pages of the map (most clients don't), some pertinent information, but not all, can be found. A few easy and obvious fixes would be: upon entrance a staff member explaining basic pricing options and basic grounds rules. Add signs that indicate where photos are not permitted and signs that state that guests may only enter house rooms with a tour guide. Being accosted by a staff supervisor in a very aggressive manner is certainly not the way to first alert the customer of very understandable rules. The grounds are pretty. I would suggest that with some of the money Bonnet House is saving by having unpaid volunteers, it uses some money for better training, better customer communication as well as putting a bit of money in the roof and paint job before Mother Nature consumes what is left of this beautiful property.
More Business Info
- Hours
- Regular Hours
Tue - Sun: - Extra Phones
Phone: 954-561-4174
Fax: 954-561-4174
- Payment method
- all major credit cards, master card, visa
- Neighborhood
- Central Beach
- Amenities
- Corporate Events, Meeting, Weddings & Receptions Venue Rental
- AKA
Bonnet House Museum and Gardens
- Other Links
- Other Email
- Categories
- Museums, Art Museums, Historical Places, Places Of Interest, Tourist Information & Attractions
- Other Information
Parking: Lot
Wheelchair Accessible: Yes