Rick's Small Engine Repair

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We?ve had Rick work on our lawnmower a couple of times over the past 5 years. The last time we thought we might have to just give up and buy a new mower, but Rick fixed it at a very fair price. We will continue going there and continue to recommend him!

Was given this guy's name by a neighbor that said he was fair and reasonable. I had a chain saw that I knew had lost compression and just wanted to find out if it was worth repairing or not. I took it up there and patiently waited for Rick to be free. He pulled the string and said it wasn't worth fixing. He then told me that would be $35. I thought he was joking so I questioned him and he said no that is what he gets paid to diagnose stuff. He said people come up there all the time and have him check stuff out and he doesn't get paid. I totally understand if you disassemble something or spend more time than pulling a cord that you deserve to get paid but all he did was pull the cord and tell me what I already knew. Wow - I always like to give referrals like my neighbor but I will not be referring anyone to this guy. The rudeness just lost him customers versus getting new ones. Great customer service skills to say the least. It almost felt like I was being discriminated against as he was showing he could be rude to a white guy in front of his friend or customer who had his child with him. I would have gave him a harder time if it hadn't been for the guy with his child being there. Customer Beware - - just wanted to make everyone aware.