54th Street Grill & Bar

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CLOSED NOW - Opens at 11:00am

Customer service was terrible, everytime I come here my order is WRONG. I don't know why I ever come back because I'm never satisfied ( I guess the people I go with is the reason). This location has trimndously gone DOWN!! I ordered a drink as soon as I sat down, had to ask about it after I received my food then tried to give me a watered down drink, then offered to give it to me on the house then said nevermind!!!! I dont have an issue with that because I didn't want it but principal is it sat on the bar the rest of the time I was there. The manager walked past my table a couple of times and NEVER ask how we was doing or even said HELLO and he was not too busy!! Bar unprofessional, hostest never smiled and this review is coming from someones with a degree in Business management and communication. If I could give this location -5 stars I would. The waitress didnt even bring my husband and I any water. The hiring manager and the manager on staff should be ashamed in themselves for allowing this establishment to go down like this. I've given this location multiple chances to redeem themselves before I wrote this review but this was the final straw. The district manager must be slacking because there's no reason this location is this way!! Shame shame shame...this review is not from an angry customer but rather a concerned educated business person...your welcome. I was here 10/21/2016 between 10:15-11:15 pm. One nice thing I will say my pasta was good. I guess when I want 54th Street I'll go to a different location. Please have more standards for your staff!

Close at 11 or 12 some what went in at 10:30 and turn down saying it was there cut off point WTH. If the employees call themselves trying get out on time then they can forget it..