Shoals Outpatient Surgery

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CLOSED NOW - Opens at 5:00am

I had an early morning subacromial decompression and a distal clavicle excision at this facility. Not only were the nurses irritated about having to come in so early, but they were also sloppy with their work and just plain disrespectful. The first nurse who put an IV in my hand didn't tape it down immediately and ended up spilling some of my blood. She also, apparently, forgot to screw it closed completely so that when the next nurse would come to flush antibiotics into my IV, the IV wouldn't leak. When the next nurse came to flush the antibiotics, I could feel it leaking into my hand. I kept trying to tell her that I thought it was leaking, but she kept refusing to look at it and told me my hand was just getting cold from the antibiotics(?). When she finally got tired of me complaining, she noticed it was leaking(like I had already told her) and instead of just screwing it shut, she forcefully pushes the IV deeper into my hand, causing me pain. This later led to me discovering that she had blown a valve and it developed a painful blood clot in my hand that lasted 2 1/2 weeks. I also received a nerve block and the man who administered that was really rude and forceful. I hope that if I ever have surgery again that it will not be at this facility.