05/08/2021Provided by YP.com
We had scheduled a plumber who could not come for four days and then called to postpone four more days. So we called Roto Rooter, and a plumber arrived the same day. We had some clogs, and they were eliminated in about an hour. There was a decade of grease build-up too, and we were instructed about how to get rid of that
08/26/2019Provided by YP.com
Fast service, came on Sunday evening.
Professional and very personable. Would
highly recommend their services!
02/17/2019Provided by YP.com
William, the service guy from the Roto Rooter location that I had called, was great. He deduced the problem quickly, offered me an immediate discount due to it being a quick fix, and was knowledgable and communicative. I would definitely hire him again, and use Roto Rooter again as well.
10/26/2018Provided by YP.com
We had a backup in our main line which flooded a portion of our basement. We called Roto-Rooter and were able to schedule someone to come quickly. Erfan showed up on time, was very professional and best of all was able to snake the line to clear the clog. Having never had plumbing issues in any home we have owned this was a first and I must say a different experience than what I thought. Thanks Roto-Rooter and Erfan for you quick prompt service!!
06/12/2018Provided by YP.com
My son woke me this morning because there was a leak in my garage that he thought it was coming from upstairs bathroom. When I was trying to clean up the mess and figured out what went wrong, I didn't know who to call, so I googled any plumbing and Roto Rooter was the first place I noticed so I gave them a call. The young lady on the phone said to me she'll have someone out from 12-4pm today before anyone can come over. I told her I couldn't wait because there's water everywhere and so then she said ok. So, anyway, another young lady called back to let me know that the technician is on the way. So, when Mike showed up, he was very nice and easy to talk to and he know right away what needed to be done. Mike was really knowledgeable about his job. He told me what I need and he went to get the part that I need. He also went through what I need as far as replacing the whole tank. When he was done, he wrote in my bill that if I was to replace the tank, what would the price for it would be. He was all around respectful and professional. Mike also suggested that I would need to put a fan near the tank to help the area dry out to prevent mold. That's a great advise and I really appreciate him. I told him he's good at his job. Thank you Mike. I would use you guys again and I would request you again. Have a great day.
04/23/2012Provided by Citysearch
Plumber Steve White from Roto Rooter in Lakewood WA was sent to change out my old hot water tank. He arrived promptly, he worked very effeciently, and cleaned up afterward. He was also pleasant to work with. I would call again for any other plumbing issues I might have.
03/18/2012Provided by Citysearch
The curse of the clogged drain! I immediately went online & looked up a Plumber to get to our house ASAP to stop the water that was spewing out of our toilet. I was ever so lucky to come across Roto-Rooter in Tacoma. They were wonderful to deal with, from start to finish. The gal that answered the phone to schedule our service was very polite, continuing on with the Plumber that showed up, we actually ended up needing 2 of them! They both explained the process & didn't make us feel stupid about it! The service was fast & effective. I would recommend these guys to everyone, they're great!
03/06/2012Provided by Citysearch
I had the worst plugged bathrooms (2) sinks that I've ever had. Called roto-rooter and they had someone out in an hour. He was helpful, polite, and best of all got the job done. Yeah!!!! When you have 3 extra people staying at our house, well you don't have time to not have both bathrooms working. Brushing your teeth in the shower or kitchen sink, well not my idea of a way to start your day. So Once again thanks for sending Jon, he saved the Day!
01/25/2012Provided by Citysearch
I had a back up in our downstairs shower. I called Roto Rooter and within minutes they had someone call me back to tell me they would be here in 1/2. The Tech, JON, gave us incredible service and we enjoyed having him in our home. JON was quick and efficient and fixed our problem right away. The fee was very reasonable. I highly recommend Roto Rooter but more so I recommend JON the technician who gave us such excellent service! He was the kindest man we have ever met. He has integrity and does honest work. Jon was very sensitive to our needs. You have one JEWEL of an employee and he represents your company well. Thank you so much for your quick response and for sending out an excellent employee to fix our problem.
01/15/2012Provided by Citysearch
We had water back up from beneath our toilet after my wonderful husband didn't quite fix a clog about a month ago. We called Roto-Rooter and they were here in under two hours. The guy spent 3 hours at my house and fixed the clog for a fair price. I'd recommend this to a friend!
06/13/2011Provided by Citysearch
My sewer line backed up on a Friday night so I looked for a plumber who would come out after normal hours. I found Rotor Rooter and they were willing to come out to our home that evening even though we live in Olympia and they are located in Lakewood. Rick showed up earlier then we expected and knew right away what needed to be done to resolve the problem. He was very professional and took the time to explain the issue and the costs involved with fixing the problem.
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Services: Drain Installation, Drain Pipe, Sewer Repair, Sewer Cleaning, Sump Pumps, Water Heaters, Water Main Installation, Sump Pump Installation, Sump Pump Repair, Hydro Jetting, Drain Cleaning, Septic Tank, Trenchless Underground Pipe Replacement, Drainage Systems Construction and Installation
Emergency Service: Yes