Planet Fitness

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I've been here for about 3 months and have had no problems. My workout partner says there was a previous manger who was horrible, bad Cust Sat, but he is long gone. Its clean, great selection of equipment.



Love the cinema!!!!

I wrote seveal reviews as my opinions changed dramatically after being here for a month so it goes in descending order, copied from another review site...(After almost two months and 1 month of personal training impression) Dont sign up for the trainers! They try to scam you and they dont understand basic math. My account has been screwed by these people because they explicity told me the training for one month would cost me one thing and then I ask a basic question about how to notify for cancellation and all hell breaks loose. There is a complete breakdown of communication between what the trainers are offering and doing and what the head trainer, Kevin knows. I guess Kevin is supposed to be in charge of accounting but instead of trying to solve the financial fiasco that his employee put me in, he argued about my "fitness goals" and how it didnt make sense why I would sign up for a trainer for one month. Instead of arguing, APOLOGIZE and FIND A SOLUTION. They lie to your face and they do not know the first thing about customer service. I had to argue with this man over what his employee told me, when everyone else I tried to ask had said to go to this man and he doesnt even know how to respond to the customers. JUST DO THE BASIC MEMBERSHIP. Ive been looking up alot of stuff on my own and doing much more research than my trainer has. He showed me a few new things but everything else Ive been doing on my own . THE TRAINING IS NOT WORTH THE PRICE..the staff is pretty much worthless at the front desk,,they just wear makeup and stare..and the guys think it's all about tight shirts and muscles. After arguing with this man back and forth, he charged me the wrong amount ANYWAY--which is just a big EFF YOU in my face. Now I have to dispute this charge and try to get the excess refunded to my card.



(After I actually got ready to sign up for general membership) the only thing i found weird was they have a 3.50 fee each time u use ur debit card, if u use your debit card. so they want your account number, routing number and bank name. so it was seven dollars and change today and then the first installment comes out march first & the annual fee comes out in may. kinda convoluted at first



(This was my first impression) i love the price and the fact that it was new so i checked it out...the reviews do this place an injustice to some degree. this is much better than la fitness up the road! small, new, and they have the updated equipment with the tvs and iphone attachments hooked up! im so excited. the front desk girl we talked to was very helpful and cheerful! and she answered all our questions and that made me feel more at ease. they let us roam around to preview the facility and i thought that was soo cool. its so small and cute and its a really nice facility. im so excited to get started! now there is a annual once a yr fee of 39.99 but its a dollar to join right now & ten dollars a month...either way its hella less expensive than any other place ive found. its more personal of an environment where u can come in and work out and go. thats what i like