Barry's Performance

Write a Review910-822-5502

OPEN NOW - Closes at 5:30pm

On 2/17/17 my husband and I took our vehicle to this establishment to have the timing belt replaced. We were advised of the cost and estimated time frame. A deposit was paid and we expected the job to be done in 1-2 weeks, as we were in no rush. As of today (5/30/17) the car is sitting at this establishment in disarray. Our phone calls go unanswered (unless we call from unknown numbers). The mechanic, who is also the owner's son, has offered us nothing but broken promises and tons of attitude.

Awesome customer service had my car fixed in two hours ...

I left feeling very confident in my vehicle and well informed!



After the "Check Engine" light appeared on my trailblazer, I had called several establishments. Barry's was referred to me by Ed's tires. A diagnostic costs $35, but is waived if the repairs exceed the $35 charge. There are shops that will charge a ridiculous amount for the diagnostic alone in addition to repairs and parts, etc. The mechanic, Chris, who worked on my vehicle also took the time to explain the code and it's function. Mine was an EVAP code that basically was triggered by running the engine while the gas cap was loose. Simple enough. Then he showed me how he ensured that everything was functioning correctly with the Emissions from the fuel by the stability of the pressure readings and the release process. I actually got to see for myself! This all took minutes. Then we address another issue that I had not originally come to shop, but figured that I'd have it looked at. Chris took his time to find out what was wrong with my horn (Which as quoted from other shops is a VERY EXPENSIVE repair). Chris discovered and fixed what was wrong with my horn all the while explaining what he was doing and why he was doing it and only charged me a small fraction of what it would have cost me at another shop.



For the most part, Chris was very knowledgeable of his Craft and yet humble, not to mention the Integrity I witnessed from him. He would look up or ask questions in resolution of something he was unsure of or just didn't know. It was refreshing to me because he never left me uninformed.



As a cherry on top of a well iced cake, he even fixed a very minor cosmetic issue at no cost to me. I will go back for my automotive needs and I would encourage others to check out Barry's Performance as well!

This is a very good buisness indeed