West Eugene Kennels

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OPEN NOW - Closes at 4:00pm

I arrived at West Eugene Kennels 15 minutes early. I got out of the car since it was such a nice morning and then went back into my car.The owner Terry Cook came to the driver’s side of the car and I got out to greet him. As soon as I did, he started yelling at me how I had made it so stressful for him because I arrived early and how I was disrupting their routine. I told him I was sorry and that was not my intention and I was on my way to work and I arrived early to make my appointment.He then stated “So you are more important than our dogs” I asked him to please calm down which he did not and he just kept getting angrier I continued apologizing for coming early, but he just would not listen.I was struggling with myself whether to leave Sherman with this man, who is so angry. How will he treat Sherman? “I know you are angry with me but please do not take it out on Sherman while he is here”. Terry went ballistic throwing up his arms and yelling how dare I think he would take it out on Sherman and told me to get off his property and walked away leaving me and Sherman standing there in confusion. I did not know what to do since I was flying out the next day and Sherman had nowhere else to go.The Manager Maddie came over calmed me down. I let her know what had happened and I had no intention to disrupt their schedule.Maddie apologized for Terry said he was under a lot of pressure. I did not want to leave Sherman, but I had nowhere to take him everyone was booked.Maddie assured me Sherman would be well taken care of and told me she could send me pictures of how he was doing. I did not know what to do but she made me believe that she truly cared and meant it. I left Sherman with her in the hopes that my instincts about Maddie were true. I e-mailed Maddie, she responded right back and told Sherman was doing really well.Maddie kept in contact with me while I was in California Maddie’s was a god send but I will never ever put Sherman there again

My pitbull puppy was not getting along with other dogs and was having some behavior problems. The staff at West Eugene Kennels was happy to work with him and help me to socialize him with other dogs. Just having a place where he can run and play has been so helpful and has given me some peace of mind since my pup is crated during the day. He gets so excited when I'm taking him and when I pick him up he seems so content and relaxed from his hours of play. Thanks Terry, Frannie & Vanessa for the extra time you put in helping make Emmitt a socially acceptable pitbull!!!!

This is the cleanest, most professional kennel I have ever used. The fact that there is an on-call veterinarian is a definite plus. My boys didn't want to leave!

Thanks for an excellent experience West Eugene Kennels!