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f1refly

07/21/2012

Provided by YP.com
This was my first time needing...

This was my first time needing physical therapy. So I shopped around to find the best price, and someone with experience. Which is why I decided to go to Reclaim therapy. The staff was nice, at first. But didn't take into consideration what is the best for the meas their patient. I was told on several occasions not to worry about the price of things. That my insurance should cover it. Which the insurance didn't. Before they even checked with the insurance to verify that they would. This made me mad and it is not professional to say that to any patient in my opinion. Especially since I was the one that is paying the bills not them. I am really disappointment by my experience here, and the lack of professionalism and will not be going here again.

claimed iconBusiness Response08/16/2012

I am sorry to hear of your experience at our clinic. We make every effort to prior authorize insurance benefits before your first visit as well as throughout your care with us.It is our goal to provide exceptional service to our clients through their entire experience. Please contact me directly and allow me to demonstrate our commitment to exceptional client service. I look forward to speaking with you. sincerely, Mark Ouellette PT,MS,OCS,COMT Reclaim Physical Therapy, LLC owner/director

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 541-357-4992

TollFree: 541-636-4471

Payment method
all major credit cards, insurance
Neighborhoods
Cal Young, Willakenzie, Harlow
AKA

McGraw, Kaci

Reclaim Physical Therapy LLC

Categories
Physical Therapists, Clinics, Pain Management, Physical Therapy Clinics, Physicians & Surgeons, Physicians & Surgeons, Orthopedics, Physicians & Surgeons, Sports Medicine, Sports Medicine & Injuries Treatment
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